Author: Nizamettin
8.19. How to Configure SambaPOS KDS V2?
In this document it will be explained how to configure SambaPOS KDS V2. System Requirements; 1. You need to have SambaPOS KDS License in the same account that you have SambaPOS V5 Pro License. 2. It is necessary to purchase SambaPOS KDS License as much as device counts to be used. 3. SambaPOS KDS […]Read More
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2.1.3.b. Transferring Data from Local DB to SQL Database
1. Checking Local DB Version On you computer, Start > Control Panel > Programs and Features > from the list, find out Microsoft SQL Server Local DB version number. 2. Determining Connection String According to Local DB Version LocalDB String Phrase for SQL Server 2012 : (LocalDB)\v11.0 LocalDB String Phrase for SQL Server 2014 : (LocalDB)\MSSQLLocalDB Start […]Read More
2.1.3.c. Transferring Existing LocalDB to Another Computer As LocalDB
In this document, it will be explained how to transfer an existing LocalDB to another computer as LocalDB again. 1. Learning LocalDB Version In your computer, go to Control Panel > Programs and Features from here find out your LocalDB version. 2. Taking Backup of Current LocalDB Database It is necessary to take a database backup […]Read More
1.4. Hardware and Software Requirements
Computer Hardware Requirements SambaPOS must be run on computers with at least Intel i5 10th Gen CPU. At least Windows 10 operating system must be used and min .Net Framework 4.8 must be installed. Computers with a minimum of 8GB of RAM must be used. A disk of 100 GB or more will be sufficient, […]Read More
2.1.5. Important Subjects About Planning of Working System
1.1 Hardware Network and Operating System Planning 1.2 Restaurant Type Setup Planning 1.3 SambaPOS Program Setup and Usage PlanningRead More
2.2.0. Step by Step SambaPOS Setup and Installation Process
In this document, it will be explained how to install and setup SambaPOS step by step. 1. Downloading and Installing SambaPOS V5 Pro; https://sambapos.com/download-sambapos 2. Downloading and Installing SQL Express Server; https://kb.sambapos.com/en/2-1-3-a-sql-express-server-setup/ 3. Installing Messaging Server; https://kb.sambapos.com/en/2-2-2-what-is-sambapos-messaging-server-how-to-install/ 4. Connecting Terminal PC’s to Server; https://kb.sambapos.com/en/2-1-6-how-to-run-sambapos-on-multiple-computers/ 5. Creating Entity […]Read More
2.2.3. Adding New Product and Menu Editing
1. Product List 1.1. Adding New Product 1.2. Adding Portion 1.3. Adding Batch Product 2. Menu List 2.1. Creating Menu Category and Adding Automatic Products 2.2. Adding Products to Menu Category You can define unlimited product amount in SambaPOS. To add a new product on navigation screen, click on Manage > Products > Product […]Read More
2.2.4. How to Add Table?
1. What is Entity Type? 2. Adding Table Entity Type 2.1. Adding Single Table 2.2. Adding Batch Table 3. Adding Table Entity Screen 3.1. General Settings 3.2. View 3.3. Entity List 3.4. Relations 1. What is Entity Type? What is Entity Type: Create entities as Entity Types according to usage purpose. Assign the entities to […]Read More
2.2.6. How to Create Delivery Department?
In SambaPOS to work together with Caller ID some kind of configurations are necessary for creating delivery service. To create delivery Service; 1. Creating Department Click to this link on navigation screen Manage > Settings > Departments > Add Department Department Name: The field which department name will be written. (Such as; Delivery Service) Default Ticket […]Read More
2.2.5. How to Create Basic Fastfood Department?
1. Adding Document Type 2. Adding Department 3. Adding Fast Payment Buttons 1. Adding Document Type Manage > Tickets > Ticket Types > Adding Ticket Type General Settings: Ticket Type Name: Fast Food Pos Menu: Menu Ticket Number Generator: Ticket Number Generator Order Number Generator: Order Number Generator Entity Type List Section: Select Entity Type: Customers In the […]Read More
2.2.8.How to Change/Edit Basic Printer Templates?
Printer Templates General Features Manage > Settings > Printer Templates [LAYOUTS] is basic field in printer template which general layout plan is configured. Inside, there are basic ticket information. Check out the screenshot above; {ENTITIES} is a section in Layouts field. In this row [ENTITIES:Table] and [ENTITIES:Customer] titles are marked by blue arrows. It shows which data will be […]Read More
2.2.9. How to Edit Basic Print Jobs?
To edit print job, on the navigation screen go to Manage > Printing > Print Jobs > select a printing job to edit and click on Edit Print Job link. Print Job Name: Field that Print Job will be named. (Example; print bill, print orders, print invoice, print formal invoice etc.) Printing Content: Field for selection of which […]Read More
2.2.10.a. How to Create / Change User Roles?
User roles are used to organise, limit and determine the roles and authoritiy of users. User can only see and perform process on the screens that related to own task area. User can not display and perform process on the screens that out of role. There are three stages for creation of authorization groups. Firstly […]Read More
2.2.10.b. How to Create / Edit User?
To add user in SambaPOS after login with admin password go to Manage > Users > User List Click on Add User. In the window enter the User name, Pin Code and Password. Pin and Passwords have to consist of minimum 4 character. Different user can not use same pin and password. Pin Code is for […]Read More
2.2.11. Reseller Control Panel / How to Use cp.sambapos.com?
cp.sambapos.com address is B2B portal for SambaPOS programs. Previously created users and taken licenses from sambamarket.com will be managed with same rights through this new portal. 1. Login 1. Forgot My Password 2. Home Page 3. Customers 3.1. Customer List 3.2. Adding New Customer 3.3. Editing Customer 4. Leads 5. Store 6. Get Payment 7. Payments […]Read More
2.2.7. Database Upgrading from SambaPOS V3 and/or V4 to V5
SambaPOS V5 Pro, supports database upgrading automatically from SambaPOS V3 and SambaPOS V4 versions. Before starting this process you should definitely take backup of database to another digital place (Usb flash disk, cd or another computer) It’s possible to upgrade from V3 to V5 directly. We recommend you to perform this process, upgrading step by step. First […]Read More
2.3.1.a. What is Ticket Type?
What is Ticket? Selling process of products and services, number, amount, unit, quantities are saved in the tickets. Also process status tracking saved and displayed from here. Tickets; are saved as unit and total of specifications, quantities and prices of sold products and services. It provides the payment method income relation with entities. What is […]Read More
2.3.1.b. How to Add New Ticket Type?
Add the Document (Ticket) type from Manage > Tickets > Ticket Types and configure related entity, menu and automation processes. Because of Document Type Addition is the basic spine of SambaPOS setup, sequentially processes should be fictioned advance. General Settings Section; Ticket Type Name: Field that ticket type name is written. POS Menu: Different products can […]Read More
2.3.1.c. How to Create Department?
Navigation > Manage > Departments from this section you can add, edit or delete a new department. Department: A restaurant could have different sections by sales, order, workflow structure process. These sections can be using Ticket Type, Menu, Price List, Warehouse, Entity Types as shared or differentiated for a specific department. For example these departments […]Read More
2.3.2.a. What is Entity?
Generally income providing things such as tables, customers, deliverers, game groups, messengers, members, membership cards, staff are called Entity. First Description: The phrase which has the income relation between assigned document types. Second Description: The Income phrase that is created for assignment of document types. Entities are income center for document types. It is possible to […]Read More
2.3.2.b. How to Add Entity Screens?
To add Entity Screen, on navigation screen go to Manage > Entities > Entity Screens With basic setup, these entity screens come as default and can be edited according to need. 1- Tables: Entity screen that table entities in restaurant are created. 2- Search Customer: Entity screen that customers entity is managed. 3- Customer Tickets: It […]Read More
2.3.2.c. How to Use Floor Plan Image in Entity Screen?
Tables which added in SambaPOS are entities. Entities can be located according to floor and layout plan of restaurant. It is possible to provide a more effective view by adding floor plan (in JPG or PNG format) of restaurant in SambaPOS, also possible to select it as background picture. 1- Adding Entities Add the entities that […]Read More
2.3.2.d. How to Add Layout Entity Screens?
Subject: Designing and customization of windows after entity screen’s view mode configured as “Layout”. Subject Titles Layout Design and Widget General Description1- Ticket Lister 2- Ticket Explorer 3- Task Editor 4- Label Widget 5- Custom Keyboard 6- Html Viewer 7- Editor Widget 8- Entity Search 9- Entity Grid 10- Entity Button 11- Custom Report Viewer […]Read More
2.3.4.a. How to Edit Accounts Screen?
Document Subject: SambaPOS > Navigation > Manage > Accounts > Accounts Screen Setting and Editing 1. Screen Views Navigation General Accounts Screen Cash Register Screen Customer Accounts Screen 2. Account Screen Settings and Editing Add Account Screen Edit Account Screen Delete Account Screen Sort Account Screen 1. Screen Views Navigation Screen View General Settings Screen […]Read More
2.3.5.a. What is Order Tag? How to Create?
What is Order Tag? Order tags indicate status and features of orders. Use these tags to add features to the products. If it is a menu, order tag can explain content of that menu, also it can tell if it is supposed to send to printer or not. All of the features that will be […]Read More
2.3.5.b. How to Add Price and Quantity for Order Tags?
It is possible to change product prices by adding order tags. In the example this process was done for ice cream product. To add order tag, on the navigation screen go to Manage > Tickets > Order Tags and click on Add Order Tag Group link. General Settings Section; In the example after writing related […]Read More
2.3.5.c. How to Add Menu Product by Order Tag?
In SambaPOS, it is possible to add product into Menu Product by using order tags. In the example you will see adding drink, potato and sauce options while creating a burger menu. To create an Order Tag,on the navigation screen from Manage > Tickets > Order Tags > menu click on Add Order Tag Group link. […]Read More
2.3.5.d. How to Add Prefix for Order Tags?
Pizza products is one of the most oftenly usage area for order tags. Because while giving pizza order, it is possible to offer some options such as; dough type, cooking degree, ingredients addition / subtraction etc. All of these managed by order tags. Adding Dough Selection for Pizza Product On the navigation screen go to […]Read More
2.3.5.e. How to Add Different Order Tag According to Portion?
Order tags can work differently according to product portions. In this example it will be explained how to use different order tag for pizza orders through currently existing pizza order tag. On the navigation screen go to Manage > Tickets > Order Tags double click on order tag group open configuration screen. In the example change […]Read More
2.3.4.b. How to Add Cash Register?
1. Adding Accounts #Restaurant Acccounts #Income Accounts #Expense Accounts 2. Adding Transaction Types 2.1. Adding Income Transaction 2.2. Adding Expense Transaction 2.3. Cash Transfer Transaction Type 2.4. Work Period Change Transfer Transaction 3. Adding Document Types 3.1. Adding Income Document 3.2. Adding Expense Document 3.3. Adding Open Cash Drawer Document 3.4. Adding Close Cash Drawer […]Read More
2.3.5.f. How to Deduct Inventory with Order Tags by Assigning Them to Products?
In this document, it will be explained how to deduct inventory with Order Tags by assigning them to products. Egg Bacon Cheese is selected as sample product; 1. Creating Order Tags for Egg Bacon Cheese Product Main Menu > Manage > Tickets > Order Tags > Here, click on Add Order Tag Group. Order […]Read More
2.3.5.g. How to Create Free Tagging?
While creating order tag, it could be necessary to add some different tags because of speacial requests of customer. By using free tagging, waiter can add a feature which is not exist in order tag while receiving order. To do this from Manage > Tickets > Order Tags menu double click on related order tag group […]Read More
2.3.5.i. How to Make % Discount to Products by Order Tags?
Order tags are used for editing technical status of products. For example it is possible to make % discounts product based in an authorised manner. In the example it will be shown how to make product based discounting by creating a new order tag group. On the navigation screen go to Manage > Tickets > […]Read More
2.3.5.j. How to Add Price Based Discount for Products by Order Tags?
Usage Purpose: On the order screen it might be necessary to make discount for each product as much as previously determined amounts. For these kind of situations it is possible to use order tags by adding amount discounts. On the user order screen discount selection for product: It is possible to give predefined discount with different rates […]Read More
2.3.6. What is Product Tag, How to Add and Use?
Product Tags: It might be necessary to use products which on the product list, by dividing into different categories. Product tags are used for this purpose also used for Printing Tasks, Automation Commands, Action Rules, Reports and Entity Screen designing. 1-How to Add Product Tags Manage > Settings > Program Settings > Product Tag Titles […]Read More
2.3.5.h. How to Activate Auto Select Feature?
In order to use created order tags, while receiving order first need to add the product into ticket and then from ticket section click on it. This is a useful method but sometimes it causes extra process for the products which is necessary to select order tag. In order to view order screen as soon […]Read More
2.3.7. What is Ticket Tag? How to Add?
Ticket Tag; In the document types ticket tags are values which can be assigned for entire document. It is possible to assign some information and functions to these values by giving some limitations. Ticket tags can be used in two ways. a- Information Tag (Note) usage. b- Numerical Value usage. Information: Person count is information. It can […]Read More
2.3.8.a. How to Design Detailed Menu?
In here it will be explained that how to use menu designing more effectively by creating an example menu which consisting of various categories and long named products. What is Menu? Menu, consist of categories which are used to receive order and products that existing in these categories. It is possible to create unlimited menu […]Read More
2.3.8.b. How to Add Automatic Gift Product?
This process is about receiving orders as automatic gift for some products which were configured previously on the menu. To configure this setting, go to Navigation > Manage > Products > Menu List > Menu > Select Category > Edit Product Properties. In this screen find automation command column of related product and write Gift […]Read More
2.3.8.c. How to Create Lost Automation Command?
Lost is used for products which will not be returned back to the warehouses. Lost products can be classified by using “Lost Reasons”. It is possible to add specific reasons from automation commands for each restaurant’s requirements. Wrong Order: Wrong product service situation. Fault of Staff: Cases that might happen at production and service processes, […]Read More
2.3.8.d. How to Create Gift and Void Reasons?
Specifying, saving and reporting the reasons of gifted and voided orders is important for providing order and sale discipline in the restaurant. Navigation > Manage > Automation > Gift > Into the Values field write specific gift reasons for restaurant. Navigation > Manage > Automation > Void Into the Values field write specific void reasons for […]Read More
2.3.8.e. How to Add Product Order Tags Automatically?
It is used for automatically selecting the content of promotion products. When menu product is selected, it will automatically add content into the ticket. To create order tag go to Navigation > Manage > Tickets > Order Tags from here create desired order tag group for menu product. From Mappings section associate the related order […]Read More
2.3.10.b. How to Set Bill Automatic Rounding?
It is possible to round fractional total amounts to closest integer amounts automatically as downward or upward. Manage > Tickets > Calculation Types > in here select Round template. Template Name: Round Account Transaction Type: Rounding Transaction Calculation Method: Round Ticket Amount Exactly Rate or Amount: Fraction amount which desired to be rounded. (For Example 0,250) Max Amount: 0 Rounding: 0 Tax Included: Selected Decrease Amount: Selected […]Read More
2.3.10.c. How to Limit Discount and Rounding?
It is possible to limit discount and rounding by percentage or by rate. Rounding Limitation: Tickets > Calculation Types > Round template. Max. Amount: Write an amount to limitate. For example 20 ( It can’t make rounding over 20) Discount Limitation: Tickets > Calculation Types > Discount template. Max. Amount: Write an amount to discount. For […]Read More
2.3.9. How to Add Tax (VAT)?
In this document it will be shown how to add VAT values. VAT rates will be selected 20% for food and 10% for drinks. 1- Creating Account Go to Manage > Accounts > Accounts click on Add Account link. Account Name: The field that name of account is written. Account Template: Select Sales Accounts template. […]Read More
2.3.11. How to Add New Payment Type?
When SambaPOS installed some payment types such as Cash, Credit Card, Voucher and Customer Account come as default. It is also possible to create payment methods according to restaurant’s needs. 1- Adding Accounts Go to Manage > Accounts > Accounts from here click on Add Account link. Account Name: In here write the name of account. […]Read More
2.3.10.a. How to Create Bill Rounding?
In order to round ticket amount, it is necessary to put rounding button to the payment page. Creating Round Up / Round Down Account Go to Manage > Accounts > Accounts from here click on Add Account link. Round Down Account Name: Field that a proper name is written for the account. (For example, Round Down) […]Read More
2.3.12. How to Add New Currency?
Supporting multiple currencies is one of the most unique features of SambaPOS. SambaPOS calculates a taken payment’s change automatically according to currencies. 1- Adding New Currency Go to Manage > Settings > Currencies from here click on Add Foreign Currency link. Name: Write the name of currency here. (For example Dollar, Euro, Turkish Lira […]Read More
2.3.13. How to Add Service Charge?
It is possible to add to tickets service charge automatically by percentage calculation or by adding a fixed amount. Adding Service Charge Account Go to Manage > Accounts > Accounts from here click on Add Account link. Account Name: Write the name of account. (For example Service Charge) Account Template: Select Sales Accounts template. After completing […]Read More
2.3.13.a. How to Add Service Charge Manually by Using a Button?
It is possible to add service charge manually to tickets by percentage calculation or by adding a fixed amount. 1-Adding Service Charge Account In order to add the service charge account, on the navigation screen, go to Main Menu > Manage > Accounts > Accounts > from here click on Add Account link. Account Name: Field […]Read More
2.3.15.b. How to Add Inventory Semi Product Items?
Inventory Products Inventory menu products are different than the products that are sold in restaurant. It is possible to create products to use as semi product items for recipes. So that recipes can be created easily. In the example pizza dough and pizza sauce products will be used; In case of same pizza dough raw materials […]Read More
2.3.14.a. How to Add New Printer?
SambaPOS is compatible with all brand/model printers that has ESC/POS support. After installation of printer on Windows, make sure to check testing page by printing. Adding Printer to SambaPOS In order to add the printer that previously installed on computer, to SambaPOS go to Manage > Printing > Printers from here click on Add Printer […]Read More
2.3.14.b. How to Change, Edit Printer HTML Templates?
1- Printer Template Tags Documentation 2- Templates Which Used by Thermal Printer Papers 2.1- Ticket Printer Templates 2.1.1 HTML Ticket Template 2.2- Kitchen Order Printer Templates 2.3- Info Slip Printer Templates 2.4- Qmatik Printing Templates 2.5- Entity and Product Tracking Templates 2.6- Invoice and Official Ticket Templates 3- Templates That are Used on the Screens […]Read More
2.3.14.c. How to Print Invoice and Dispatch Note?
In order to print invoice folllow the steps below. Adding Product Tags Adding Invoice Printer Creating Invoice Printer Template Adding Invoice Printing Job Print Invoice Automation Command Printing Job Action Printing Invoice Rule 1-Adding Product Tags When printing invoice it is necessary to split the products as Food Group, Drink Group, Alcoholic Drinks Group etc. […]Read More
2.3.14.d. How to Add New Ticket Printing Jobs?
In SambaPOS there is already a default Ticket Printing Job for single printer. In case of printing tickets on multiple printers then it is necessary to add Ticket Printing Jobs for each printer. Follow the steps below to add new Ticket Job; Thermal Printer Installation Adding Printer to SambaPOS Adding Printing Job Adding Automation Command […]Read More
2.3.14.e. How to Add New Kitchen Print Job?
How to Add New Kitchen Print Job? It might be necessary to print same product from different printers in the kitchen, especially for menu products. In the example it will be shown how to print burger menu order from both burger printer and drink printer at the same time. Adding Printers It is necessary to […]Read More
2.3.15.a. How to Add Inventory Item?
Inventory Card is the name of whole products that are sold in restaurant. Inventory card is the general name of the products that are necessary for production process of the products to sell in the restaurant. Go to Manage > Inventory > Inventory Items from here select Add Inventory Item link. Adding Inventory Cards Inventory Item Name: […]Read More
2.3.15.c. What is Inventory Recipe, How to Create?
Recipes are important part of inventory control system. It is the field to determine that purchased items and semi finished products will be deducted from inventory in which amounts, for which products etc. Recipe system basically indicates that when a cola sold, one piece of cola will be deducted from inventory, or for example when a […]Read More
2.3.15.d. How to Process Inventory Item Purchases into Company Accounts?
When tracking Inventories and Costs, it is important to process the purchases to the company that goods purchased from. In this way it is possible to work with those companies through current accounts. In the example it will be shown how to track purchasings and payment processes of related companies. Adding Accounts Account Templates and […]Read More
2.3.16.a. How to Edit Automation Commands?
Go to Navigation > Manage > Automation > Automation Commands menu. Automation Commands: These are the buttons which created for activating the Actions and the Rules under the control of user. Automation commands run through Actions and Rules. When SambaPOS configured for the first time, default Automation Commands are like in the image below. General: […]Read More
2.3.17.a. Trigger Features and Usage
Triggers are the fields that used for configuring the timing settings of Action and Rules. Go to Navigation > Manage > Automation > Triggers in here you can create […]Read More
2.3.18. How to Run Product Timers?
In SambaPOS you can calculate automatically the price of products that rented for time duration. It is possisble to rent hourly tables in the game saloons, billiards or playstation. 1- Product Adding To add the games as product, go to Manage > Products > Product List from here click on Add Product link. Product Name: […]Read More
2.3.19. How to Auto Logout on Terminals?
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2.4.2. What is Import Export from File, How to Perform?
1- File Import Go to Manage > Settings > Database Tools > Tools > Import from File in here select the path of desired file by clicking on Import from File button and then click on “Open” button. 2- File Export Items that can be Imported Exported: Account Types Accounts Account Transaction Types Account Transaction […]Read More
2.4.3. Adding Different Currencies and Foreign Exchange Working System
Adding Currencies Adding Currency Accounts Adding Change Payment Transaction Type Adding Payment Type Adding Change Payment Types 1- Adding Currencies 1.1. Adding Dollar Currency Manage > Settings > Currencies from here click on Add Foreign Currency link. Name: Dollar Currency Symbol: $ {0:N} Rate: Current Dollar Rate Inverse Exchange: Rounding: Rounds the cents on exchange processes, it […]Read More
2.4.4.How to Record Waiter that Prints Bill or Receives Payment into Logs?
Document Index 1- Adding Action 1-1- Adding Print Bill Log Action 1-2- Adding Receiving Payment Log Action 1-3- Display Ticket Log Action 2- Adding Automation Command 3- Adding Rule 3-1- Adding Print Bill Rule 3-2- Adding Settled Ticket Control Rule 3-3- Creating Add Log Rule 1- Adding Action 1-1- Adding Print Bill Log Action Go […]Read More
2.4.5. How to Sell with Different Prices to Different Customer Types?
It is possible to sell same product with different prices to different customer groups. For example while price of a menu is 10 for employees of company A, it could be 12 for employees of company B. Updating Customer Entity Type Add a custom field for existing customer entity type in order to differentiate employess of […]Read More
2.4.5.a. How to Add Price List for Different Ticket Types?
In a restaurant, it is possible to use different price lists, for example delivery service prices could be different than restaurant price list. In the example it will be shown how to use two different price lists and how to update them according to ticket type. Adding Price Definitions Go to Manage > Products > […]Read More
2.4.6. How to Track Table States?
1- Adding Table States Go to Manage > Settings > States from here click on Add State link. Sample States to be Added; Order Taken Order Delivered Customer Sat Waiter was Called Bill Requested Table Must Be Cleaned Table Available Name: Write the name of state. (For example; Order Taken, Order Delivered etc.) State Name: Write Tablestate in […]Read More
2.4.7.a How to Create Fixed or Customized Discount Specially for Product?
1- Making Discount Action Go to Manage > Automation > Actions from here click on Add Action link. In the example it will be shown how to make 50% discount. Action Name: Field to write name of the action. (For example; Make 50% discount) Action Type: Select Update Order template here. Price: In this field write [=Order.Price/2] formula. […]Read More
2.4.7.c. How to Add % Discounts by Ticket Tags?
Document Index: 1. Ticket Tags 1.1. Fixed Discounts 2. Actions […]Read More
2.4.8.b. How to Print Barcode and QR Code from Barcode Printer?
Go to Manage > Printers from here click on Add Printer link. Select Raw printer as printer type. It is necessary to design different types of templates because of barcode printer’s own programming languages. Sample QR Code Template [ENTITY] SIZE 40 mm,80 mm CLS TEXT 250,400,“3”,90,1,1,“SambaPOS” TEXT 220,400,“3”,90,1,1,“Coffee Coupon” TEXT 150,400,“3”,90,1,1,“{DATE}” TEXT 50,480,“3”,90,1,1,“{ENTITY NAME}” QRCODE 30,80,H,10,A,0,“{ENTITY […]Read More
2.4.8.c. Printing Receipt by Sorting Products
In order to sort the groups, use Group Tag, to sort orders use [Orders Group|PRODUCT GROUP] value. Product groups are Group Codes which were given when adding the products. To be able to get the receipt according to group codes, write this value to top of the [Orders] tag; [ORDERS GROUP|PRODUCT GROUP] <C00>-{GROUP KEY}- After adding the […]Read More
2.4.8.d. Printing a Product or Product Group from Different Printers At The Same Time
Especially for menu products, it might be necessary to print same products from different printers in the kitchen. In the example it will be shown how to print from both burger and drink printer in case of a burger menu order taken. Adding Printers Add two different kitchen printers because of two different printers will be used […]Read More
2.4.9. How to Set Loyalty Card (Sambacard)?
It is necessary to create a different type of account for customer cards. So that it will be easier to track customer accounts and customer cards separately. Adding Accounts In the example card name selected as Sambacard, it is possible to give any name to the card. Go to Manage > Accounts > Account Types from […]Read More
2.4.10. How to Add FastFood Department?
1. Adding Ticket Type Go to Manage > Tickets > Ticket Types from here click on Add Ticket Type link. General Settings Section; Ticket Type Name: Write the name of ticket type. POS Menu: Select the menu that including products which will be sold in Fastfood department. Ticket Number Generator: Select Ticket Number Generator template. Order Number […]Read More
2.4.11. Advanced Delivery Service Settings
This subject, has been explained detailly in the linked document below. https://kb.sambapos.com/en/4-12-advanced-delivery-service-implementation-v5-2-3/Read More
2.4.12.a. How to Create a New Report?
1. Creating table for Report Manage > Reports > Reports > Add Report [Table Name:1 ,1, 2] >Column1 Name|Column2 Name|Column3 Name Cell 1 | Cell 2 | Cell 3 Cell 4 | Cell 5 | Cell 6 Forming the Tables Examples: [Table Name: 2,1] It will create 2 columns. For first column 2/3 (66% ) and for […]Read More
2.4.12.b. Advanced Report Tags Overview
Tag Types: DETAILS TAGS : It helps to create detailed itemization of the table. TOTAL TAGS : Use it to show total of a value. COUNT TAGS : Use it as value counter. LIST TAGS : Use it to list the values.Read More
2.4.8.a. What You Need to Print Barcode and QR Code from the Slip Printer?
In SambaPOS, since the versionV3.027 it is possible to get Barcode and QR Code receipts from the kitchen and slip printers. 1D Barcodes There is tag list below as sample. Tag Format Check Digit <BAR> Code 128 Absent <BAR39> Code 39 Absent <BAR13> Ean 13 Present <BAR08> Ean 8 Present <BAR93> Code 93 Present <BAR11> […]Read More
2.4.12.d. How to Create Custom Report and Statements?
In SambaPOS it is possible to add custom reports according to need. Go to Manage > Reports from here click on Add Report link. You can create unlimited reports by using report tags.Read More
2.4.12.e. How to Send Reports as email At End of Work Period?
1-Creating New Action: To save the Reports that will be Sent; Action Name: Save the Report to File Action Type: Save the Report to File Parameters: Report Name: Cash Report File Name: C:\Report\Cash Report.xps 2-Creating New Action: To show message that e-mail has been sent; Action Name: Show Message Action Type: Show Message Parameters: Message: [:Message] […]Read More
2.4.14.a. How to Add Customer Sequence Number Print?
Usage Area: It is used in the restaurants which has Fast Food Sale (Pre Paid Sale), in case of it is desired to make possible for customers to track their orders from “Customer Sequence Number”. You can run the action that was created for sequence number by relating to other rules according to need. In this example […]Read More
2.4.16. Printing Kitchen Messages by Ticket Tag (Mains-Starters Away)
1- Adding Ticket Tag 2- Adding Kitchen Message Print Template 3- Adding Kitchen Message Print Job 4- Adding Print Kitchen Message by Ticket Tag Action 5- Adding Print Kitchen Message by Ticket Tag Rule 1- Adding Ticket Tag 2- Adding Kitchen Message Print Template [LAYOUT] -- General layout <C10>Table: {ENTITY NAME:Table} <L00>Date:{TICKET DATE} Time:{TIME} NO:{TICKET NO} […]Read More
2.4.17. How to Make Automatic Discount for Customer Groups?
Usage Purpose: Restaurants can be making different discount rates to the customers. Use this method in order to apply previously determined discount rate to Ticket Total Amount automatically when the customer is selected. Document Index: 1- Editing Entity Type Custom Field to Select Customer Discount Groups 2- Actions 2.1. CD-Cancel Discount 2.2. CD-Discount 5% […]Read More
3.4. How to Add Printer?
SambaPOS is compatible with all brand/model printers that has ESC/POS support. After installation of printer on Windows, make sure to check testing page by printing. Adding Printer to SambaPOS In order to add the printer that previously installed on computer, to SambaPOS go to Manage > Printing > Printers from here click on Add Printer link. Printer Name: In this […]Read More
3.6. Caller ID Setup and Configurations
1. CallerID Settings, Hardware, Connection and Testing 1.1. CIDShow Brand CallerID 1.2. Hugin Brand CallerID 2. SambaPOS Settings 2.1. Caller ID Module Installation 2.2. Adding CID as Device on Local Settings 2.3. Creeating Widget on Entity Screen 2.4. Creating Action for CID POP Up 2.5. Creating Rule for CID POP Up 3. Sample Screens1. CallerID […]Read More
3.7. How to Setup Pole Display / Customer Display VFD?
Pole Display / Customer Display/ VFD Document Index: 1. Adding Display to Windows and Hardware Features 2. Adding SambaPOS Printers and Setup […]Read More
3.8. How to Configure Cash Drawer Setup?
In this document it will be explained how to connect cash drawer and how to setup necessary configurations on SambaPOS V5. To perform process in this document, it is necessary to have a cash drawer and a printer. How to Connect Cash Drawer? Cash drawers run by plugging and by giving command to the printer. […]Read More
4.2.1. Switching Between Menus Manually
In this document, it will be explained how to switch manually between multiple menus. How it works; 1. Adding Automation Commands Main Menu > Manage > Automation > Automation Commands > here click on Add Automation Command. General Settings Section; Name: Breakfast Menu Button Header: Breakfast Menu Clear Selection: This box has to be selected. […]Read More
2.4.13.a. How to Create Basic Customer Screen Html?
Creating Customer Screen for Browser – Basic Setup Purpose: Create it in case of the restaurant has Fast Food (Pre Paid) sales, to be able to display orders on Customer Screen line by line. (Product Image, Product Name, Product Quantity, Total Price) Usage Area: Restaurants which has Fast Food (Pre Paid) sales. Before Starting: In order to use […]Read More
4.2.2. Switching Between Menus Time Based
In this document, it will be explained how to switch automatically between multiple menus. 1. Adding Automation Commands Main Menu > Manage > Automation > Automation Commands > here click on Add Automation Command. General Settings Section; Name: Breakfast Menu Button Header: Breakfast Menu Clear Selection: This box has to be selected. Mappings Section; Mappings […]Read More
4.3. How Does it Work Action / Rule Structure?
AUTOMATION 1. Actions: Users can manage the rules by actions which are created according to need. Action List: Start Work Period End Work Period Login User Logout User Change Ticket Entity Close Ticket Create Ticket Display Ticket Execute Ticket Command Load Last Order Load Ticket Move Tagged Orders Save Ticket Select Automation Command Execute HTML […]Read More
4.4. How to Make Buy One Get Second of Equal or Lesser Value 1/2 Price Promotion?
In this document, it will be explained how to make a promotion that makes possible to give second item with half price. Breakfast and Dessert categories will be used as example. How It Works; 1. Adding Product Tag Go to Main Menu > Manage > Settings > Program Settings > in here […]Read More
4.5. How to Use Caller ID for Delivery Service?
After making connection and necessary configurations on SambaPOS, Caller Id becomes usable for delivery service. In the example it will be shown what to do in cases of receiving a call from saved and unsaved customer. Receiving Call from Unsaved Customer When received call from unsaved customer on the Caller ID, at the bottom right corner it […]Read More
4.6. How to Manage Staff Salaries?
By using SambaPOS Account System, you can manage salaries of the staff. 1- Adding Salary Account Type Go to Manage > Accounts > Account Types from here click on Add Account Type link. Name: Field to write name of account template. (For example; Salary Accounts) Filter Type: Select All option. Rules: Select Default option. After completing necessary fields, click […]Read More
3.1. Hardware Requirements and Compatibilities
Computer Hardware Requirements SambaPOS should run on computers which has at least Intel i5 10th Gen CPU. Computer should have minimum 8 GB of Ram. Harddisk capacity is not important, 100 GB or above disk space is enough. But it is strongly recommended to use SSD Harddisk because they have much better performence when considering […]Read More
2.5. How to Handle Licensing on SambaPOS 5.5 and Higher Versions?
In this document it will be explained how to handle licensing process on SambaPOS 5.5 and higher versions. Clear Key step is not necessary for licensing process of SambaPOS V5 Pro anymore. In order for the product to be licensed, you must have purchased the SambaPOS V5 Pro license from cp.sambapos.com Licensing will be […]Read More
4.7. How to Set Happy Hour?
How It Works; 1- Adding Price List Definition Go to Main Menu > Manage > Products > Price Definitions > in here click on Add Price Definiton link. Price Definition Name: Happy Hour Price Tag: HH After completed necessary editings, click on Save button. 2- Adding HH Prices Go to Main Menu […]Read More