Month: February 2018
2.3.5.e. How to Add Different Order Tag According to Portion?
Order tags can work differently according to product portions. In this example it will be explained how to use different order tag for pizza orders through currently existing pizza order tag. On the navigation screen go to Manage > Tickets > Order Tags double click on order tag group open configuration screen. In the example change […]Read More
2.3.4.b. How to Add Cash Register?
1. Adding Accounts #Restaurant Acccounts #Income Accounts #Expense Accounts 2. Adding Transaction Types 2.1. Adding Income Transaction 2.2. Adding Expense Transaction 2.3. Cash Transfer Transaction Type 2.4. Work Period Change Transfer Transaction 3. Adding Document Types 3.1. Adding Income Document 3.2. Adding Expense Document 3.3. Adding Open Cash Drawer Document 3.4. Adding Close Cash Drawer […]Read More
2.3.5.f. How to Deduct Inventory with Order Tags by Assigning Them to Products?
In this document, it will be explained how to deduct inventory with Order Tags by assigning them to products. Egg Bacon Cheese is selected as sample product; 1. Creating Order Tags for Egg Bacon Cheese Product Main Menu > Manage > Tickets > Order Tags > Here, click on Add Order Tag Group. Order […]Read More
2.3.5.g. How to Create Free Tagging?
While creating order tag, it could be necessary to add some different tags because of speacial requests of customer. By using free tagging, waiter can add a feature which is not exist in order tag while receiving order. To do this from Manage > Tickets > Order Tags menu double click on related order tag group […]Read More
2.3.5.i. How to Make % Discount to Products by Order Tags?
Order tags are used for editing technical status of products. For example it is possible to make % discounts product based in an authorised manner. In the example it will be shown how to make product based discounting by creating a new order tag group. On the navigation screen go to Manage > Tickets > […]Read More
2.3.5.j. How to Add Price Based Discount for Products by Order Tags?
Usage Purpose: On the order screen it might be necessary to make discount for each product as much as previously determined amounts. For these kind of situations it is possible to use order tags by adding amount discounts. On the user order screen discount selection for product: It is possible to give predefined discount with different rates […]Read More
2.3.6. What is Product Tag, How to Add and Use?
Product Tags: It might be necessary to use products which on the product list, by dividing into different categories. Product tags are used for this purpose also used for Printing Tasks, Automation Commands, Action Rules, Reports and Entity Screen designing. 1-How to Add Product Tags Manage > Settings > Program Settings > Product Tag Titles […]Read More
2.3.5.h. How to Activate Auto Select Feature?
In order to use created order tags, while receiving order first need to add the product into ticket and then from ticket section click on it. This is a useful method but sometimes it causes extra process for the products which is necessary to select order tag. In order to view order screen as soon […]Read More
2.3.7. What is Ticket Tag? How to Add?
Ticket Tag; In the document types ticket tags are values which can be assigned for entire document. It is possible to assign some information and functions to these values by giving some limitations. Ticket tags can be used in two ways. a- Information Tag (Note) usage. b- Numerical Value usage. Information: Person count is information. It can […]Read More
2.3.8.a. How to Design Detailed Menu?
In here it will be explained that how to use menu designing more effectively by creating an example menu which consisting of various categories and long named products. What is Menu? Menu, consist of categories which are used to receive order and products that existing in these categories. It is possible to create unlimited menu […]Read More
2.3.8.b. How to Add Automatic Gift Product?
This process is about receiving orders as automatic gift for some products which were configured previously on the menu. To configure this setting, go to Navigation > Manage > Products > Menu List > Menu > Select Category > Edit Product Properties. In this screen find automation command column of related product and write Gift […]Read More
2.3.8.c. How to Create Lost Automation Command?
Lost is used for products which will not be returned back to the warehouses. Lost products can be classified by using “Lost Reasons”. It is possible to add specific reasons from automation commands for each restaurant’s requirements. Wrong Order: Wrong product service situation. Fault of Staff: Cases that might happen at production and service processes, […]Read More
2.3.8.d. How to Create Gift and Void Reasons?
Specifying, saving and reporting the reasons of gifted and voided orders is important for providing order and sale discipline in the restaurant. Navigation > Manage > Automation > Gift > Into the Values field write specific gift reasons for restaurant. Navigation > Manage > Automation > Void Into the Values field write specific void reasons for […]Read More
2.3.8.e. How to Add Product Order Tags Automatically?
It is used for automatically selecting the content of promotion products. When menu product is selected, it will automatically add content into the ticket. To create order tag go to Navigation > Manage > Tickets > Order Tags from here create desired order tag group for menu product. From Mappings section associate the related order […]Read More
2.3.10.b. How to Set Bill Automatic Rounding?
It is possible to round fractional total amounts to closest integer amounts automatically as downward or upward. Manage > Tickets > Calculation Types > in here select Round template. Template Name: Round Account Transaction Type: Rounding Transaction Calculation Method: Round Ticket Amount Exactly Rate or Amount: Fraction amount which desired to be rounded. (For Example 0,250) Max Amount: 0 Rounding: 0 Tax Included: Selected Decrease Amount: Selected […]Read More
2.3.10.c. How to Limit Discount and Rounding?
It is possible to limit discount and rounding by percentage or by rate. Rounding Limitation: Tickets > Calculation Types > Round template. Max. Amount: Write an amount to limitate. For example 20 ( It can’t make rounding over 20) Discount Limitation: Tickets > Calculation Types > Discount template. Max. Amount: Write an amount to discount. For […]Read More
2.3.9. How to Add Tax (VAT)?
In this document it will be shown how to add VAT values. VAT rates will be selected 20% for food and 10% for drinks. 1- Creating Account Go to Manage > Accounts > Accounts click on Add Account link. Account Name: The field that name of account is written. Account Template: Select Sales Accounts template. […]Read More
2.3.11. How to Add New Payment Type?
When SambaPOS installed some payment types such as Cash, Credit Card, Voucher and Customer Account come as default. It is also possible to create payment methods according to restaurant’s needs. 1- Adding Accounts Go to Manage > Accounts > Accounts from here click on Add Account link. Account Name: In here write the name of account. […]Read More
2.3.10.a. How to Create Bill Rounding?
In order to round ticket amount, it is necessary to put rounding button to the payment page. Creating Round Up / Round Down Account Go to Manage > Accounts > Accounts from here click on Add Account link. Round Down Account Name: Field that a proper name is written for the account. (For example, Round Down) […]Read More
2.3.12. How to Add New Currency?
Supporting multiple currencies is one of the most unique features of SambaPOS. SambaPOS calculates a taken payment’s change automatically according to currencies. 1- Adding New Currency Go to Manage > Settings > Currencies from here click on Add Foreign Currency link. Name: Write the name of currency here. (For example Dollar, Euro, Turkish Lira […]Read More
2.3.13. How to Add Service Charge?
It is possible to add to tickets service charge automatically by percentage calculation or by adding a fixed amount. Adding Service Charge Account Go to Manage > Accounts > Accounts from here click on Add Account link. Account Name: Write the name of account. (For example Service Charge) Account Template: Select Sales Accounts template. After completing […]Read More
2.3.15.b. How to Add Inventory Semi Product Items?
Inventory Products Inventory menu products are different than the products that are sold in restaurant. It is possible to create products to use as semi product items for recipes. So that recipes can be created easily. In the example pizza dough and pizza sauce products will be used; In case of same pizza dough raw materials […]Read More
2.3.14.a. How to Add New Printer?
SambaPOS is compatible with all brand/model printers that has ESC/POS support. After installation of printer on Windows, make sure to check testing page by printing. Adding Printer to SambaPOS In order to add the printer that previously installed on computer, to SambaPOS go to Manage > Printing > Printers from here click on Add Printer […]Read More
2.3.14.b. How to Change, Edit Printer HTML Templates?
1- Printer Template Tags Documentation 2- Templates Which Used by Thermal Printer Papers 2.1- Ticket Printer Templates 2.1.1 HTML Ticket Template 2.2- Kitchen Order Printer Templates 2.3- Info Slip Printer Templates 2.4- Qmatik Printing Templates 2.5- Entity and Product Tracking Templates 2.6- Invoice and Official Ticket Templates 3- Templates That are Used on the Screens […]Read More
2.3.14.c. How to Print Invoice and Dispatch Note?
In order to print invoice folllow the steps below. Adding Product Tags Adding Invoice Printer Creating Invoice Printer Template Adding Invoice Printing Job Print Invoice Automation Command Printing Job Action Printing Invoice Rule 1-Adding Product Tags When printing invoice it is necessary to split the products as Food Group, Drink Group, Alcoholic Drinks Group etc. […]Read More
2.3.14.d. How to Add New Ticket Printing Jobs?
In SambaPOS there is already a default Ticket Printing Job for single printer. In case of printing tickets on multiple printers then it is necessary to add Ticket Printing Jobs for each printer. Follow the steps below to add new Ticket Job; Thermal Printer Installation Adding Printer to SambaPOS Adding Printing Job Adding Automation Command […]Read More
2.3.14.e. How to Add New Kitchen Print Job?
How to Add New Kitchen Print Job? It might be necessary to print same product from different printers in the kitchen, especially for menu products. In the example it will be shown how to print burger menu order from both burger printer and drink printer at the same time. Adding Printers It is necessary to […]Read More
2.3.15.a. How to Add Inventory Item?
Inventory Card is the name of whole products that are sold in restaurant. Inventory card is the general name of the products that are necessary for production process of the products to sell in the restaurant. Go to Manage > Inventory > Inventory Items from here select Add Inventory Item link. Adding Inventory Cards Inventory Item Name: […]Read More
2.3.15.c. What is Inventory Recipe, How to Create?
Recipes are important part of inventory control system. It is the field to determine that purchased items and semi finished products will be deducted from inventory in which amounts, for which products etc. Recipe system basically indicates that when a cola sold, one piece of cola will be deducted from inventory, or for example when a […]Read More
2.3.15.d. How to Process Inventory Item Purchases into Company Accounts?
When tracking Inventories and Costs, it is important to process the purchases to the company that goods purchased from. In this way it is possible to work with those companies through current accounts. In the example it will be shown how to track purchasings and payment processes of related companies. Adding Accounts Account Templates and […]Read More
2.3.16.a. How to Edit Automation Commands?
Go to Navigation > Manage > Automation > Automation Commands menu. Automation Commands: These are the buttons which created for activating the Actions and the Rules under the control of user. Automation commands run through Actions and Rules. When SambaPOS configured for the first time, default Automation Commands are like in the image below. General: […]Read More
2.3.17.a. Trigger Features and Usage
Triggers are the fields that used for configuring the timing settings of Action and Rules. Go to Navigation > Manage > Automation > Triggers in here you can create […]Read More
2.3.18. How to Run Product Timers?
In SambaPOS you can calculate automatically the price of products that rented for time duration. It is possisble to rent hourly tables in the game saloons, billiards or playstation. 1- Product Adding To add the games as product, go to Manage > Products > Product List from here click on Add Product link. Product Name: […]Read More
2.3.19. How to Auto Logout on Terminals?
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2.4.2. What is Import Export from File, How to Perform?
1- File Import Go to Manage > Settings > Database Tools > Tools > Import from File in here select the path of desired file by clicking on Import from File button and then click on “Open” button. 2- File Export Items that can be Imported Exported: Account Types Accounts Account Transaction Types Account Transaction […]Read More
2.4.3. Adding Different Currencies and Foreign Exchange Working System
Adding Currencies Adding Currency Accounts Adding Change Payment Transaction Type Adding Payment Type Adding Change Payment Types 1- Adding Currencies 1.1. Adding Dollar Currency Manage > Settings > Currencies from here click on Add Foreign Currency link. Name: Dollar Currency Symbol: $ {0:N} Rate: Current Dollar Rate Inverse Exchange: Rounding: Rounds the cents on exchange processes, it […]Read More
2.4.4.How to Record Waiter that Prints Bill or Receives Payment into Logs?
Document Index 1- Adding Action 1-1- Adding Print Bill Log Action 1-2- Adding Receiving Payment Log Action 1-3- Display Ticket Log Action 2- Adding Automation Command 3- Adding Rule 3-1- Adding Print Bill Rule 3-2- Adding Settled Ticket Control Rule 3-3- Creating Add Log Rule 1- Adding Action 1-1- Adding Print Bill Log Action Go […]Read More
2.4.5. How to Sell with Different Prices to Different Customer Types?
It is possible to sell same product with different prices to different customer groups. For example while price of a menu is 10 for employees of company A, it could be 12 for employees of company B. Updating Customer Entity Type Add a custom field for existing customer entity type in order to differentiate employess of […]Read More
2.4.6. How to Track Table States?
1- Adding Table States Go to Manage > Settings > States from here click on Add State link. Sample States to be Added; Order Taken Order Delivered Customer Sat Waiter was Called Bill Requested Table Must Be Cleaned Table Available Name: Write the name of state. (For example; Order Taken, Order Delivered etc.) State Name: Write Tablestate in […]Read More
2.4.7.a How to Create Fixed or Customized Discount Specially for Product?
1- Making Discount Action Go to Manage > Automation > Actions from here click on Add Action link. In the example it will be shown how to make 50% discount. Action Name: Field to write name of the action. (For example; Make 50% discount) Action Type: Select Update Order template here. Price: In this field write [=Order.Price/2] formula. […]Read More
2.4.7.c. How to Add % Discounts by Ticket Tags?
Document Index: 1. Ticket Tags 1.1. Fixed Discounts 2. Actions […]Read More
2.4.8.b. How to Print Barcode and QR Code from Barcode Printer?
Go to Manage > Printers from here click on Add Printer link. Select Raw printer as printer type. It is necessary to design different types of templates because of barcode printer’s own programming languages. Sample QR Code Template [ENTITY] SIZE 40 mm,80 mm CLS TEXT 250,400,“3”,90,1,1,“SambaPOS” TEXT 220,400,“3”,90,1,1,“Coffee Coupon” TEXT 150,400,“3”,90,1,1,“{DATE}” TEXT 50,480,“3”,90,1,1,“{ENTITY NAME}” QRCODE 30,80,H,10,A,0,“{ENTITY […]Read More
2.4.8.c. Printing Receipt by Sorting Products
In order to sort the groups, use Group Tag, to sort orders use [Orders Group|PRODUCT GROUP] value. Product groups are Group Codes which were given when adding the products. To be able to get the receipt according to group codes, write this value to top of the [Orders] tag; [ORDERS GROUP|PRODUCT GROUP] <C00>-{GROUP KEY}- After adding the […]Read More
2.4.8.d. Printing a Product or Product Group from Different Printers At The Same Time
Especially for menu products, it might be necessary to print same products from different printers in the kitchen. In the example it will be shown how to print from both burger and drink printer in case of a burger menu order taken. Adding Printers Add two different kitchen printers because of two different printers will be used […]Read More
2.4.9. How to Set Loyalty Card (Sambacard)?
It is necessary to create a different type of account for customer cards. So that it will be easier to track customer accounts and customer cards separately. Adding Accounts In the example card name selected as Sambacard, it is possible to give any name to the card. Go to Manage > Accounts > Account Types from […]Read More
2.4.10. How to Add FastFood Department?
1. Adding Ticket Type Go to Manage > Tickets > Ticket Types from here click on Add Ticket Type link. General Settings Section; Ticket Type Name: Write the name of ticket type. POS Menu: Select the menu that including products which will be sold in Fastfood department. Ticket Number Generator: Select Ticket Number Generator template. Order Number […]Read More
2.4.12.a. How to Create a New Report?
1. Creating table for Report Manage > Reports > Reports > Add Report [Table Name:1 ,1, 2] >Column1 Name|Column2 Name|Column3 Name Cell 1 | Cell 2 | Cell 3 Cell 4 | Cell 5 | Cell 6 Forming the Tables Examples: [Table Name: 2,1] It will create 2 columns. For first column 2/3 (66% ) and for […]Read More
2.4.12.b. Advanced Report Tags Overview
Tag Types: DETAILS TAGS : It helps to create detailed itemization of the table. TOTAL TAGS : Use it to show total of a value. COUNT TAGS : Use it as value counter. LIST TAGS : Use it to list the values.Read More
2.4.8.a. What You Need to Print Barcode and QR Code from the Slip Printer?
In SambaPOS, since the versionV3.027 it is possible to get Barcode and QR Code receipts from the kitchen and slip printers. 1D Barcodes There is tag list below as sample. Tag Format Check Digit <BAR> Code 128 Absent <BAR39> Code 39 Absent <BAR13> Ean 13 Present <BAR08> Ean 8 Present <BAR93> Code 93 Present <BAR11> […]Read More
2.4.12.d. How to Create Custom Report and Statements?
In SambaPOS it is possible to add custom reports according to need. Go to Manage > Reports from here click on Add Report link. You can create unlimited reports by using report tags.Read More
6.3. How to Setup GloriaFood Online Ordering Integration Module?
This product is no longer supported. You can click on here for the new version. 1. Before Installation 1.1. Hardware, Operating System and SambaPOS Requirements 1.2. About Online Order Integration Module License 2. Online Order API Activation 2.1. Creating API on Online Order 2.2. How to Configure API Settings and Activation on Gloria Food Website. 3. […]Read More