4.67. How to Hold Gifted Ticket

In this document, it will be explained how to Hold a Gifted Ticket configuration.

How It Works;

1. Adding Automation Commands

1.1. Adding Guest Automation Command

Main Menu > Manage > Automation > Automation Commands > Here, click on Add Automation Command.

General Settings Section;

Name: Guest

Button Header: Guest

Mappings Section;

Add a line by clickin on Add button and configure it as below image.

After completing necessary editings, click on Save button.

1.2. Adding Cancel Guest Automation Command

Main Menu > Manage > Automation > Automation Commands > Here, click on Add Automation Command.

General Settings Section;

Name: Cancel Guest

Button Header: Cancel\rGuest

Mappings Section;

Add a line by clickin on Add button and configure it as below image.

After completing necessary editings, click on Save button.

2. Adding Action

Main Menu > Manage > Automation > Actions > Here, click on Add Action.

Action Name: Hold Status

Action Type: Update Ticket State

State Name: Hold

State: [:HoldStatus]

After completing necessary editings, click on Save button.

3. Editing Ticket Payment Check Rule

Main Menu > Manage > Automation > Rules > Ticket Payment Check

Add Custom Constraint:

{TICKET STATE:Hold}|Not Equals|Hold

After completing necessary editings, click on Save button.

4. Adding Rules

4.1. Adding Hold Rule

Main Menu > Manage > Automation > Rules > Here, click on Add Rule.

Rule Name: Hold Rule

Event Name: Automation Command Executed

Execute Rule If: Matches

Add Custom Constraint:

Automation Command Name|Equals|Guest

Select Actions:

Action: Hold Status

HoldStatus: Hold

After completing necessary editings, click on Save button.

4.2. Adding Remove Hold When Order Added Rule

Main Menu > Manage > Automation > Rules > Here, click on Add Rule.

Rule Name: Remove Hold When Order Added

Event Name: Order Added to Ticket

Execute Rule If: Matches

Add Custom Constraint:

{TOTAL AMOUNT}|Greater|0

Select Actions:

Action: Hold Status

HoldStatus: Leave blank

After completing necessary editings, click on Save button.

4.3. Adding Cancel Guest Rule

Main Menu > Manage > Automation > Rules > Here, click on Add Rule.

Rule Name: Cancel Hold Rule

Event Name: Automation Command Executed

Execute Rule If: Matches

Add Custom Constraint:

Automation Command Name|Equals|Cancel Guest

Select Actions:

Action: Hold Status

HoldStatus: Leave blank

After completing necessary editings, click on Save button.