{"id":65305,"date":"2026-04-27T09:37:22","date_gmt":"2026-04-27T09:37:22","guid":{"rendered":"https:\/\/kb.sambapos.com\/?p=65305"},"modified":"2026-04-27T09:38:33","modified_gmt":"2026-04-27T09:38:33","slug":"11-18-how-to-prevent-duplicate-ticket-opening","status":"publish","type":"post","link":"https:\/\/kb.sambapos.com\/en\/11-18-how-to-prevent-duplicate-ticket-opening\/","title":{"rendered":"11.18. How to Prevent Duplicate Ticket Opening?"},"content":{"rendered":"<p>In this document it will be explained how to Prevent Duplicate Ticket Opening on SambaPOS.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>1. Program Settings Ticket Settings<\/strong><\/h3>\n<p><strong>Main Menu &gt; Manage &gt; Settings &gt; Program Settings &gt; Ticket Settings &gt;<\/strong> Here, click on <strong>Prevent Duplicate Ticket Opening<\/strong> box.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-65350 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-01-1024x550.jpg\" alt=\"\" width=\"640\" height=\"344\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-01-1024x550.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-01-300x161.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-01-768x413.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-01-1536x826.jpg 1536w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-01.jpg 1920w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>After completing necessary editings click on <strong>Save <\/strong>button.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>2. Removing Permission From Role Permissions<\/strong><\/h3>\n<p><strong>Main Menu &gt; Manage &gt; Users &gt; Role List &gt; Waiter\/Staff Role:<\/strong><\/p>\n<p><strong>General Settings Section;<\/strong><\/p>\n<p>Here, the <strong>Admin<\/strong> box <span style=\"color: #ff0000;\"><strong>must not be selected.<\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-65358 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-02-1024x550.jpg\" alt=\"\" width=\"640\" height=\"344\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-02-1024x550.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-02-300x161.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-02-768x413.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-02-1536x826.jpg 1536w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-02.jpg 1920w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Permissions Section;<\/strong><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-65366 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-03-1024x550.jpg\" alt=\"\" width=\"640\" height=\"344\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-03-1024x550.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-03-300x161.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-03-768x413.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-03-1536x826.jpg 1536w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2026\/04\/Prevent-Duplicate-Ticket-Opening-03.jpg 1920w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/strong><\/p>\n<p>Here, the <strong>Kilitli Adisyonu Zorla A\u00e7 <\/strong>box<strong> <span style=\"color: #ff0000;\">must not be selected.<\/span><\/strong><\/p>\n<p>After completing necessary editings click on <strong>Save <\/strong>button.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this document it will be explained how to Prevent Duplicate Ticket Opening on SambaPOS. &nbsp; 1. Program Settings Ticket Settings Main Menu &gt; Manage &gt; Settings &gt; Program Settings &gt; Ticket Settings &gt; Here, click on Prevent Duplicate Ticket Opening box. After completing necessary editings click on Save button. &nbsp; 2. Removing Permission From [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[],"class_list":["post-65305","post","type-post","status-publish","format-standard","hentry","category-11-short-brief"],"_links":{"self":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/65305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/comments?post=65305"}],"version-history":[{"count":3,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/65305\/revisions"}],"predecessor-version":[{"id":65373,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/65305\/revisions\/65373"}],"wp:attachment":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/media?parent=65305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/categories?post=65305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/tags?post=65305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}