{"id":30917,"date":"2025-01-21T12:39:46","date_gmt":"2025-01-21T12:39:46","guid":{"rendered":"https:\/\/kb.sambapos.com\/?p=30917"},"modified":"2025-09-08T06:54:44","modified_gmt":"2025-09-08T06:54:44","slug":"8-18-sambapos-go-tablet-v2-setup","status":"publish","type":"post","link":"https:\/\/kb.sambapos.com\/en\/8-18-sambapos-go-tablet-v2-setup\/","title":{"rendered":"8.18. SambaPOS GO Tablet V2 Setup"},"content":{"rendered":"

In this document, setup process of SambaPOS Go Tablet V2 which belongs to SambaPOS GO product family will be explained.<\/p>\n

System Requirements;<\/strong><\/p>\n

1. You need to have SambaPOS GO Tablet license in the same account that you have SambaPOS V5 Pro License.<\/p>\n

2. SambaPOS GO Tablet application works on Tablet devices which have 7 inches and above screen size.\u00a0(It won\u2019t work on mobile phones)<\/strong><\/p>\n

3. It is necessary to purchase Go Tablet license as much as tablet counts to be used.<\/p>\n

4. For Android tablets, Android Version must be minimum 6.0, for Apple tablets, iOS version must be 10 or above.<\/p>\n

5.\u00a0All of the Google Services must be installed on the tablet device.<\/strong><\/p>\n

Where to Download;<\/strong><\/p>\n

You can download SambaPOS GO Tablet V2 application from Google Play Store and Appstore.<\/p>\n

You can purchase license of SambaPOS GO Tablet V2 application from cp.sambapos.com<\/a>\u00a0<\/strong>account\u2019s\u00a0Store Section.<\/strong><\/p>\n

Important Note:<\/strong><\/p>\n

When you make any change on SambaPOS side, in order to apply this change to tablet that SambaPOS GO Tablet V2 installed on, you need to follow below mentioned 2 steps.<\/p>\n

1. Re-Sending the Menu to tablet that SambaPOS GO Tablet V2 installed on;<\/strong><\/p>\n

In order to save the changes, you need to restart SambaPOS before you click on the Send Menu to GO Office button.<\/strong><\/p>\n

You can do this by applying below step;<\/p>\n

Main Menu > Manage > Settings > Program Settings > SambaPOS GO Section ><\/strong> Here, determine the menu that you want to send to tablet that SambaPOS GO Tablet V2 installed on and click on Send Menu to GO Office\u00a0<\/strong>button.<\/p>\n

2. Clicking on Update button on the device that SambaPOS GO Tablet V2 is installed on;<\/strong><\/p>\n

You can do this by applying below step;<\/p>\n

On the device that GO Tablet V2 is installed on, enter the password by clicking 3 times on the\u00a0SambaPOS Logo\u00a0<\/strong>and reach the\u00a0Settings Screen\u00a0<\/strong>and then\u00a0apply the changes by clicking on\u00a0Update<\/strong>\u00a0button.<\/p>\n

We Can Gather the Steps to Be Done Under 4 Main Headers;<\/strong><\/p>\n

1. Windows Server Settings<\/strong><\/p>\n

2. Settings That Should Be Done on SambaPOS<\/strong><\/p>\n

3.\u00a0Settings That Should Be Done on\u00a0Tablet Device<\/strong><\/p>\n

4.\u00a0Settings That Should Be Done on\u00a0https:\/\/goffice.sambapos.com\/<\/a><\/strong><\/p>\n

 <\/p>\n

1. Windows Server Settings<\/strong><\/h3>\n
\n

1.1. Server Features
\n1.2 Database Features
\n1.3. Network Settings
\n1.4. Windows Firewall Settings
\n1.5. MSSQL TCP\/IP Ports<\/p>\n<\/div>\n

1.1. Server Features<\/strong>
\nServer Operating System:<\/strong>\u00a0Windows 10 or above Operating system and the latest Microsoft SQL Server version.
\nServer Hardware:<\/strong> Minimum Intel i5 10th Gen CPU, 8 GB of Ram, 100 GB SSD \u00a0Harddisk or higher<\/p>\n

1.2. Database Features<\/strong>
\nLatest version of Microsoft SQL Express Server
\nDownload Link
\n<\/a>Setup Document Link<\/a><\/p>\n

1.3. Network Settings<\/strong>
\nSambaPOS Server and Mobile Client must be in the same IP group.<\/p>\n

Server: Go to\u00a0 Control Panel > Network and Sharing Center > Change Adapter Settings > Local Area Connection > Internet Protocol Version 4 (TCP\/IPv4) > Properties > Write a static IP.<\/p>\n

1.4. Windows Firewall Settings
\n<\/strong><\/p>\n

Please deactivate all third party internet security and firewall services.<\/strong><\/p>\n

Note: If you don\u2019t have MSSQL database,<\/strong>\u00a0please visit the link to configure settings<\/strong><\/p>\n

https:\/\/kb.sambapos.com\/2-1-3-sql-express-server-setup\/?lang=en<\/a><\/p>\n

Mobile Client doesn\u2019t work without MSSQL database.<\/strong><\/p>\n

\u2013\u00a0Please deactivate all third party internet security services and Windows Firewall.<\/strong><\/p>\n

Control Panel > System and Security > Windows Firewall > Turn Windows Firewall on or off > Turn off Windows Firewall for Private Network Settings and Public Network Settings<\/p>\n

Note: Do not have notification for reactivate of Windows Firewall, please follow the steps\u00a0<\/strong><\/p>\n

Control Panel > System and Security > Action Center > Change Action Center Settings > Network Firewall\u00a0(Unselected)<\/strong><\/p>\n

1.5. MSSQL TCP\/IP Ports<\/strong>
\nGo to SQL Server Configuration Manager and \u201cEnable\u201d TCP\/IP Sharing to connect MSSQL Database from clients.<\/p>\n

\u2013 Right Click My Computer > Manage > Services and Applications > SQL Server Configuration Manager > SQL Server Network Configuration > Protocol For MSSQLSERVER > TCPIP > Enabled<\/p>\n

 <\/p>\n

 <\/p>\n

2. Settings That Should Be Done on SambaPOS<\/strong><\/h3>\n

2.1. Adding User on SambaPOS<\/strong><\/h4>\n

Main Menu > Manage > User List > Users ><\/strong>\u00a0here, click on\u00a0Add User.<\/strong><\/p>\n

\"\"<\/p>\n

User Name:<\/strong>\u00a0gotablet<\/p>\n

Pin Code:<\/strong>\u00a0Type desired code here.<\/p>\n

Password:<\/strong>\u00a0Type the code that determined as Pin here as well.<\/p>\n

User Role:<\/strong>\u00a0Admin<\/p>\n

After completing necessary editings, click on\u00a0Save<\/strong>\u00a0button.<\/p>\n

 <\/p>\n

2.2. Adding Application on SambaPOS<\/strong><\/h4>\n

Main Menu > Manage > Users > Applications ><\/strong>\u00a0here, click on\u00a0Add Application.<\/strong><\/p>\n

General Settings Section;<\/strong><\/p>\n

\"\"<\/p>\n

Application Name:<\/strong>\u00a0gotablet<\/p>\n

Identifier:<\/strong>\u00a0gotablet<\/p>\n

Authentication Type:<\/strong>\u00a0User Name & Password<\/p>\n

Authorization Type:<\/strong>\u00a0All Functions in Local Network<\/p>\n

Lifetime:<\/strong>\u00a0365<\/p>\n

Allowed Origin<\/strong>: *<\/p>\n

Active:<\/strong>\u00a0Must be selected<\/p>\n

Permissions Section;<\/strong><\/p>\n

\"\"<\/p>\n

Enable Default Functions:<\/strong>\u00a0Click on this button and then click on related check boxes as shown in the above image.<\/p>\n

After completing necessary editings, click on\u00a0Save<\/strong>\u00a0button.<\/p>\n

 <\/p>\n

 <\/p>\n

2.3. Sending SambaPOS Menu to Device that GO Tablet V2 is Installed<\/strong><\/h4>\n

Main Menu > Manage > Settings > Program Settings > SambaPOS GO Section > Here, determine the menu that you want to send to the device which SambaPOS GO Tablet V2 is installed on and click on Send Menu to GO Office button.<\/p>\n

\"\"<\/p>\n

After completing necessary editings, click on\u00a0Save<\/strong>\u00a0button.<\/p>\n

 <\/p>\n

 <\/p>\n

2.4. Setting Entity Type and Entity Screen Name<\/strong><\/h4>\n

You can use this function in case you select\u00a0Start with Table<\/strong>\u00a0and\u00a0Ready on Tables<\/strong>\u00a0usage strategies.<\/p>\n

Login to gooffice.sambapos.com<\/a>, go to Settings > Tablet Settings > Manually write your Table Entity Type into Tablet Entity\u00a0Type field and write your Tables Entity Screen Name into the Table Entity Screen Name field and then click on Save button.<\/strong><\/div>\n

\"\"<\/p>\n

 <\/p>\n

 <\/p>\n

2.5. Adding Action and Rule for Call Waiter Function<\/strong><\/h4>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

2.5.1. Adding Show Message Action<\/strong><\/h4>\n
Main Menu > Manage > Automation > Actions ><\/b>\u00a0Here, click on\u00a0Add<\/b>\u00a0Action.<\/b><\/div>\n

\"\"<\/p>\n

Action Name:<\/strong>\u00a0Show Message<\/p>\n

Action Type:<\/strong>\u00a0Show Message<\/p>\n

Parameters:<\/strong><\/p>\n

Message:<\/strong>\u00a0[:Message]<\/p>\n

After completing necessary editings, click on\u00a0Save<\/strong>\u00a0button.<\/p>\n

 <\/p>\n

2.5.2. Adding Message Received Rule<\/strong><\/h4>\n
Main Menu > Manage > Automation > Rules ><\/b>\u00a0Here, click on\u00a0Add<\/b>\u00a0Rule.<\/b><\/div>\n

\"\"<\/p>\n

Rule Name:<\/strong>\u00a0Message Received<\/div>\n
<\/div>\n
Event Name:<\/strong>\u00a0Message Received<\/div>\n
<\/div>\n
Execute Rule if:<\/strong>\u00a0Matches<\/div>\n
<\/div>\n
Select Actions:<\/strong><\/div>\n
<\/div>\n
Action-1: Show Message<\/strong><\/div>\n
Message:<\/strong>\u00a0Table [:Command] Calls Waiter<\/div>\n

After completing necessary editings, click on\u00a0Save<\/strong>\u00a0button.<\/p>\n

 <\/p>\n

 <\/p>\n

3. Settings That Should Be Done on\u00a0Tablet Device<\/strong><\/h3>\n

Registering the Device That SambaPOS GO Tablet V2 Installed On<\/strong><\/p>\n

When you install GO Tablet V2 application for the first time, Settings Screen will be appearing automatically.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Email Address:<\/strong>\u00a0Your SambaPOS V5 Pro License email address will be automatically written here by the app.<\/p>\n

Message Server Address:<\/strong>\u00a0Type the IP Address of computer which SambaPOS V5 Pro installed on<\/p>\n

Port:<\/strong> 9000<\/p>\n

SambaPOS User Name:<\/strong>\u00a0User Name that you created on SambaPOS (In the example gotablet)<\/p>\n

SambaPOS Password: <\/strong>Type the password that you determined while you creating the user on SambaPOS.<\/p>\n

SambaPOS Application:<\/strong>\u00a0gotablet<\/p>\n

Ticket Type:<\/strong>\u00a0Select the Ticket Type you want to use.<\/p>\n

Department:<\/strong>\u00a0Select the Department you want to use.<\/p>\n

Terminal:<\/strong>\u00a0Select the Terminal you want to use.<\/p>\n

After you finish with this step\u00a0Login<\/strong>\u00a0to\u00a0http:\/\/gooffice.sambapos.com<\/a><\/strong>\u00a0address.<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

4. Settings That Should Be Done on\u00a0http:\/\/gooffice.sambapos.com<\/a><\/strong><\/h3>\n

4.1. a. Logging in to Gooffice<\/strong><\/p>\n

You need to Login to https:\/\/gooffice.sambapos.com\/#\/login<\/a><\/strong>\u00a0website by using your SambaPOS V5 Pro License email address and password.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

4.1. b. Getting Tablet Licenses Synced<\/strong><\/p>\n

Go to Sync > Get Licenses > Get Licenses > Get Tablet Licenses > Click on License Sync<\/p>\n

\"\"<\/p>\n

 <\/p>\n

 <\/p>\n

After you logged in, you will be seeing the below screen;<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Tablet settings password is 1234 as default however you MUST change it.<\/p>\n

 <\/p>\n

\"\"<\/p>\n

 <\/p>\n

After making any change on\u00a0http:\/\/gooffice.sambapos.com<\/strong><\/a>\u00a0tablets must be\u00a0Updated.<\/strong><\/p>\n

 <\/p>\n

After logging into gooffice.sambapos.com<\/a>, go to Settings > Tablet Settings > Manually write your Table Entity Type into Tablet Entity\u00a0Type field and write your Tables Entity Screen Name into the Table Entity Screen Name field and then click on Save button.<\/strong><\/div>\n

\"\"<\/p>\n

 <\/p>\n

4.2. Usage Strategies of GO Tablet<\/strong><\/p>\n

In case of you want to reach Settings Screen while on customer menu screen,\u00a0(If it is desired to change entity for Ready on Table or Start with Table<\/em>\u00a0strategies, or if the tablet needs to be updated or<\/em>\u00a0if you want to change default settings) it is possible to reach related screen first by reaching to\u00a0Password Screen<\/strong>\u00a0by clicking\u00a03 times on\u00a0<\/strong><\/em>SambaPOS Logo<\/strong>\u00a0which can be customised according to need.<\/p>\n

4.2.1. Start with Order<\/strong><\/p>\n

In this usage strategy, first\u00a0Order of Customer<\/strong>\u00a0is taken and then it is assigned to\u00a0Table.<\/strong><\/p>\n

https:\/\/kb.sambapos.com\/wp-content\/uploads\/2025\/01\/Edited-1Resized.mp4<\/a><\/video><\/div>\n

 <\/p>\n

    \n
  1. Users will be seeing a confirmation screen which says that\u00a0Order Must<\/strong>\u00a0be confirmed after they complete the orders and clicked on\u00a0Send Order<\/strong>\u00a0button.<\/li>\n
  2. Users can go back to Menu by clicking on Menu button which can be found on top left of screen in case of tablet goes to Password Screen while they make orders<\/li>\n
  3. Authorised Staff will be redirected to a screen which tables are listed and can change the settings from there.<\/li>\n
  4. He selects the related table in order to complete the Order and then Order will be sent to SambaPOS.<\/li>\n<\/ol>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    After making any change on\u00a0http:\/\/gooffice.sambapos.com<\/a>\u00a0<\/strong>tablets must be\u00a0Updated.<\/strong><\/p>\n

     <\/p>\n

    4.2.2. Start with Table<\/strong><\/p>\n

    In this usage strategy, as first the Table is selected and then orders will be added into that table.<\/p>\n

    https:\/\/kb.sambapos.com\/wp-content\/uploads\/2025\/01\/Edited-2Resized.mp4<\/a><\/video><\/div>\n

     <\/p>\n

      \n
    1. After Authorised Staff inserted the password he will be redirected to a screen that tables are listed and settings can be changed from.<\/li>\n
    2. Authorised Staff selects the table, approves the confirmation request and then application turns back to Order Screen.<\/li>\n
    3. When it is clicked on Send Orders button, the orders will be sent to SambaPOS.<\/li>\n<\/ol>\n

      \"\"<\/p>\n

       <\/p>\n

      After making any change on\u00a0http:\/\/gooffice.sambapos.com<\/strong><\/a>\u00a0tablets must be\u00a0Updated.<\/strong><\/p>\n

       <\/p>\n

      4.2.3. Ready on Table<\/strong><\/p>\n

      In this usage there is no any specific confirmation request or work flow sorting.<\/p>\n

      https:\/\/kb.sambapos.com\/wp-content\/uploads\/2025\/01\/Edited-3Resized.mp4<\/a><\/video><\/div>\n

       <\/p>\n

        \n
      1. Tablet starts on Password Screen.<\/li>\n
      2. The table that pre determined on\u00a0toffice.sambapos.com comes as automatically selected after Authorised Staff inserts the password.<\/li>\n
      3. If Entity Name is not selected on toffice.sambapos.com from Tablet Details, it displays a screen says that Entity is not assigned.<\/li>\n
      4. Authorised Staff can assign a table to the tablet from toffice.sambapos.com or using QR Code Scanner.<\/li>\n
      5. After assigning table, it is possible to reach Menu by clicking on Go Menu button from top right of screen.<\/li>\n
      6. In this strategy, any other confirmation isn\u2019t necessary. All the orders will be sent to SambaPOS until authorised user change assigned entity from settings screen.<\/li>\n<\/ol>\n

        \"\"<\/p>\n

         <\/p>\n

         <\/p>\n

        4.3. Editing Product Category on Gooffice<\/strong><\/h4>\n

        In this screen, after you click on\u00a0Menu Edit<\/strong>\u00a0button, you can start editing the product categories.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        Click on the category that you want to add image for, click on\u00a0Select Image<\/strong>\u00a0to add desired image\u00a0and save the changes by clicking on\u00a0Edit<\/strong>\u00a0button.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        You can hide the categories which you don\u2019t want to display on device that SambaPOS GO Tablet installed on, by clicking on\u00a0Category Status<\/strong>\u00a0button.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        After making any change on\u00a0http:\/\/gooffice.sambapos.com<\/strong><\/a>\u00a0tablets must be\u00a0Updated.<\/strong><\/p>\n

         <\/p>\n

        4.4. Editing Product on Gooffice<\/strong><\/h4>\n

        Click on the category that includes the product which you want to add image and description for.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        Insert the descriptions for related product.<\/p>\n

        You can hide the products which you don\u2019t want to display on device that SambaPOS GO Tablet V2 installed on, by clicking on Product\u00a0Status<\/strong>\u00a0button.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        As last step, add the desired image for related product.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        Once you completed necessary settings, save the changes by clicking on\u00a0Edit Product<\/strong>\u00a0button.<\/p>\n

        After making any change on\u00a0http:\/\/gooffice.sambapos.com<\/strong><\/a>\u00a0tablets must be\u00a0Updated.<\/strong><\/p>\n

         <\/p>\n

        4.5. Product Sorting on Gooffice<\/strong><\/p>\n

        In order to set the sorting of the products that will be displayed on the device which SambaPOS GO Tablet V2 installed on, click on Menu Sorting<\/strong>\u00a0button from\u00a0http:\/\/gooffice.sambapos.com<\/a>\u00a0and position the related product to desired place by drag and dropping.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        After making any change on\u00a0http:\/\/gooffice.sambapos.com<\/strong><\/a>\u00a0tablets must be\u00a0Updated.<\/strong><\/p>\n

         <\/p>\n

        4.6. Adding Home Screen Images on Gooffice<\/strong><\/p>\n

        On the\u00a0http:\/\/gooffice.sambapos.com<\/strong><\/a>\u00a0website, from left side of screen click on\u00a0Ads Settings, Tablet <\/strong>Home Ads<\/strong> button then click on Select Image<\/strong> button to add desired images.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        After making any change on\u00a0http:\/\/gooffice.sambapos.com<\/strong><\/a>\u00a0tablets must be\u00a0Updated.<\/strong><\/p>\n

         <\/p>\n

        4.7. Configuring Detailed Settings on Gooffice<\/strong><\/h4>\n

        4.7.1. Tablet Settings Screen<\/strong><\/p>\n

        On the\u00a0http:\/\/gooffice.sambapos.com<\/a>\u00a0website, configure your settings by first clicking on\u00a0Settings<\/strong>\u00a0and then\u00a0General<\/strong>\u00a0buttons.<\/p>\n

        Login to gooffice.sambapos.com<\/a>, go to Settings > Tablet Settings > Manually write your Table Entity Type into Tablet Entity\u00a0Type field and write your Tables Entity Screen Name into the Table Entity Screen Name field and then click on Save button.<\/strong><\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        4.7.2. Theme Settings Screen<\/strong><\/p>\n

        On the\u00a0http:\/\/gooffice.sambapos.com<\/a><\/strong>\u00a0website, configure your settings by first clicking on\u00a0Settings<\/strong>\u00a0and then Theme<\/strong>\u00a0buttons.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        \"\"<\/p>\n

         <\/p>\n

         <\/p>\n

        4.8. Applying the Changes to Device That GO Tablet Installed On<\/strong><\/p>\n

        In the last step, after you completed all the settings on the device that\u00a0SambaPOS GO Tablet V2<\/strong>\u00a0installed on, enter the\u00a0Password<\/strong> by clicking 3 times on\u00a0Logo<\/strong> which is found in the top left corner of the screen and reach to Settings Screen<\/strong>\u00a0and then apply all the changes to device by clicking on\u00a0Update<\/strong>\u00a0button.<\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        \"\"<\/p>\n

         <\/p>\n

        \"\"<\/p>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        In this document, setup process of SambaPOS Go Tablet V2 which belongs to SambaPOS GO product family will be explained. System Requirements; 1. You need to have SambaPOS GO Tablet license in the same account that you have SambaPOS V5 Pro License. 2. SambaPOS GO Tablet application works on Tablet devices which have 7 inches […]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-30917","post","type-post","status-publish","format-standard","hentry","category-additional-modules"],"_links":{"self":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/30917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/comments?post=30917"}],"version-history":[{"count":6,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/30917\/revisions"}],"predecessor-version":[{"id":32285,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/30917\/revisions\/32285"}],"wp:attachment":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/media?parent=30917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/categories?post=30917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/tags?post=30917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}