{"id":25769,"date":"2021-04-22T14:59:03","date_gmt":"2021-04-22T14:59:03","guid":{"rendered":"https:\/\/kb.sambapos.com\/?p=25769"},"modified":"2023-03-07T13:01:44","modified_gmt":"2023-03-07T13:01:44","slug":"4-67-how-to-hold-gifted-ticket","status":"publish","type":"post","link":"https:\/\/kb.sambapos.com\/en\/4-67-how-to-hold-gifted-ticket\/","title":{"rendered":"4.67. How to Hold Gifted Ticket"},"content":{"rendered":"\n

In this document, it will be explained how to Hold a Gifted Ticket configuration.<\/p>\n

\u00a0<\/p>\n

How It Works;<\/strong><\/h3>\n

\"\"<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

1. Adding Automation Commands<\/strong><\/h3>\n

1.1. Adding Guest Automation Command<\/strong><\/h4>\n

Main Menu > Manage > Automation > Automation Commands ><\/strong> Here, click on Add Automation Command.<\/strong><\/p>\n

General Settings Section;<\/strong><\/p>\n

\"\"<\/p>\n

Name:<\/strong> Guest<\/p>\n

Button Header:<\/strong> Guest<\/p>\n

Mappings Section;<\/strong><\/p>\n

Add a line by clickin on Add<\/strong> button and configure it as below image.<\/p>\n

\"\"<\/p>\n

After completing necessary editings, click on Save<\/strong> button.<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

1.2. Adding Cancel Guest Automation Command<\/strong><\/h4>\n

Main Menu > Manage > Automation > Automation Commands ><\/strong> Here, click on Add Automation Command.<\/strong><\/p>\n

General Settings Section;<\/strong><\/p>\n

\"\"<\/p>\n

Name:<\/strong> Cancel Guest<\/p>\n

Button Header:<\/strong> Cancel\\rGuest<\/p>\n

Mappings Section;<\/strong><\/p>\n

Add a line by clickin on Add<\/strong> button and configure it as below image.<\/p>\n

\"\"<\/p>\n

After completing necessary editings, click on Save<\/strong> button.<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

2. Adding Action<\/strong><\/h3>\n

Main Menu > Manage > Automation > Actions ><\/strong> Here, click on Add Action.<\/strong><\/p>\n

\"\"<\/p>\n

Action Name:<\/strong> Hold Status<\/p>\n

Action Type:<\/strong> Update Ticket State<\/p>\n

State Name:<\/strong> Hold<\/p>\n

State:<\/strong> [:HoldStatus]<\/p>\n

After completing necessary editings, click on Save<\/strong> button.<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

3. Editing Ticket Payment Check Rule<\/strong><\/h3>\n

Main Menu > Manage > Automation > Rules > Ticket Payment Check<\/strong><\/p>\n

\"\"<\/p>\n

Add Custom Constraint:<\/strong><\/p>\n

{TICKET STATE:Hold}|Not Equals|Hold<\/p>\n

After completing necessary editings, click on Save<\/strong> button.<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

4. Adding Rules<\/strong><\/h3>\n

4.1. Adding Hold Rule<\/strong><\/h4>\n

Main Menu > Manage > Automation > Rules ><\/strong> Here, click on Add Rule.<\/strong><\/p>\n

\"\"<\/p>\n

Rule Name:<\/strong> Hold Rule<\/p>\n

Event Name:<\/strong> Automation Command Executed<\/p>\n

Execute Rule If:<\/strong> Matches<\/p>\n

Add Custom Constraint:<\/p>\n

Automation Command Name|Equals|Guest<\/p>\n

Select Actions:<\/strong><\/p>\n

Action:<\/strong> Hold Status<\/p>\n

HoldStatus:<\/strong> Hold<\/p>\n

After completing necessary editings, click on Save<\/strong> button.<\/p>\n

\u00a0<\/p>\n

\u00a0<\/p>\n

4.2. Adding Remove Hold When Order Added Rule<\/strong><\/h4>\n

Main Menu > Manage > Automation > Rules ><\/strong> Here, click on Add Rule.<\/strong><\/p>\n

\"\"<\/p>\n

Rule Name:<\/strong> Remove Hold When Order Added<\/p>\n

Event Name:<\/strong> Order Added to Ticket<\/p>\n

Execute Rule If:<\/strong> Matches<\/p>\n

Add Custom Constraint:<\/strong><\/p>\n

{TOTAL AMOUNT}|Greater|0<\/p>\n

Select Actions:<\/strong><\/p>\n

Action:<\/strong> Hold Status<\/p>\n

HoldStatus:<\/strong> Leave blank<\/p>\n

After completing necessary editings, click on Save<\/strong> button.<\/p>\n

\u00a0<\/p>\n

4.3. Adding Cancel Guest Rule<\/strong><\/h4>\n

Main Menu > Manage > Automation > Rules ><\/strong> Here, click on Add Rule.<\/strong><\/p>\n

\"\"<\/p>\n

Rule Name:<\/strong> Cancel Hold Rule<\/p>\n

Event Name:<\/strong> Automation Command Executed<\/p>\n

Execute Rule If:<\/strong> Matches<\/p>\n

Add Custom Constraint:<\/strong><\/p>\n

Automation Command Name|Equals|Cancel Guest<\/p>\n

Select Actions:<\/strong><\/p>\n

Action:<\/strong> Hold Status<\/p>\n

HoldStatus:<\/strong> Leave blank<\/p>\n

After completing necessary editings, click on Save<\/strong> button.<\/p>\n","protected":false},"excerpt":{"rendered":"

In this document, it will be explained how to Hold a Gifted Ticket configuration. \u00a0 How It Works; \u00a0 \u00a0 1. Adding Automation Commands 1.1. Adding Guest Automation Command Main Menu > Manage > Automation > Automation Commands > Here, click on Add Automation Command. General Settings Section; Name: Guest Button Header: Guest Mappings Section; […]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-25769","post","type-post","status-publish","format-standard","hentry","category-customization"],"_links":{"self":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/25769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/comments?post=25769"}],"version-history":[{"count":5,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/25769\/revisions"}],"predecessor-version":[{"id":28046,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/25769\/revisions\/28046"}],"wp:attachment":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/media?parent=25769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/categories?post=25769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/tags?post=25769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}