When the testing program runs you will see the serial number and model of device. Also you will have signal on line indicator.<\/p>\n
Attention! <\/span>While Testing Program is running, SambaPOS won’t work at the same time, you have to close the program after testing.<\/p><\/blockquote>\n2. SambaPOS Settings<\/strong><\/span><\/p>\n2.1. Caller\u00a0ID Module Installation<\/strong><\/span>
\nNavigation > SambaMarket\u00a0 >\u00a0 Caller Id Module
\nInstall Caller Id Module if it is not already installed, after installation logout and login SambaPOS.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-02-1024x576.jpg\")
<\/p>\n
2.2. Adding CID as Device on Local Settings<\/strong><\/span><\/p>\nManage > Settings > Local Settings > Devices<\/strong> from here click on Add<\/strong> link. From devices field select CIDShow device.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-03-1024x576.jpg\")
<\/p>\n
After selection, click on Settings<\/strong> link, from Property Editor perform the POP-Up info configurations for receiving call on Caller Id.<\/p>\n
Popup Name:\u00a0<\/strong>CIDPOPUP
\nPopup Color:<\/strong>
\nInactivity Timeout:<\/strong>
\nEntity Type Name: <\/strong>Customers
\nDepartment Name: <\/strong>Restaurant
\nEntity Screen Name: <\/strong>Delivery Service
\nHide Entity Screen Header:<\/strong>
\nWidget Name:\u00a0<\/strong>Callerid Widget
\nTrim Chars:<\/strong>
\nSearch Format:<\/strong>
\nDetail Format:<\/strong>
![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-04-1024x576.jpg\")
<\/p>\n2.3. Creating Widget on Entity Screen<\/strong><\/span><\/p>\nIt is necesssary to configure that on which entity screen and which window it should be displayed in case of receiving a call from Caller Id.<\/p>\n
Right click of mouse on related screen and see the editing mode, select\u00a0Entity Search Widget and right click again and then click on Properties<\/strong>\u00a0[Entity Search]<\/strong>\u00a0title.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-05-2-1024x576.jpg\")
<\/p>\n
In the Property Editor write Callerid Widget<\/strong>\u00a0into the name field.<\/p>\nAttention!<\/strong><\/span><\/p>\nIt is important to write the name correctly becuase you will use the same widget name for Actions \/ Rules which you will create on further steps.<\/p>\n
![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-06.jpg\")
<\/p>\n
2.4. Creating Action for CID POP Up<\/strong><\/span><\/p>\nGo to Manage > Automation > Actions from here click on Add Action link.<\/p>\n
![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-07-1024x576.jpg\")
<\/p>\n
\n- Action Name:<\/strong>\u00a0Write a proper name for action. (In the example; Set CallerID Popup Value)<\/li>\n
- Action Type:<\/strong>\u00a0Set Widget Value<\/li>\n
- Widget Name:<\/strong>\u00a0CallerId Widget<\/li>\n
- Value:<\/strong>\u00a0[:PhoneNumber]<\/li>\n<\/ul>\n
After comleting necessary fields, click on Save<\/strong> button.<\/p>\n2.5. Creating Rule for CID POP Up<\/strong><\/span><\/p>\nGo to Manage > Automation > Rules from here click on Add Rule link.<\/p>\n
![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-08-1024x576.jpg\")
<\/p>\n
\n- Rule Name:<\/strong>\u00a0Execute When Clicked on CallerId Popup<\/li>\n
- Event Name:<\/strong>\u00a0Popup clicked<\/li>\n
- Add Custom Constraint:<\/strong>\u00a0Name | Equals | CIDPOPUP<\/li>\n
- Actions > Select Action:<\/strong>\u00a0Set CallerID Popup Value<\/li>\n
- -> PhoneNumber:<\/span><\/span>\u00a0Phone:[:Data]<\/li>\n<\/ul>\n
3. Examples<\/strong><\/span><\/p>\nWhen received call from unsaved customer<\/strong> on the Caller ID, at the bottom right\u00a0corner it shows phone number of the calling person, date and time info.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-09-2.jpg\")
<\/p>\n
When clicked on Popup, it redirects you to\u00a0entity screen. Click on Create\u00a0New Customer<\/strong> link here.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-10-1024x576.jpg\")
<\/p>\n
In the window after filling customer information fields, first click on save button and then Create Account<\/strong> button to add a current account for the customer.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-11-1024x576.jpg\")
<\/p>\n
After creating account process for the customer, click on Select Customer<\/strong> button.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-12-1024x576.jpg\")
<\/p>\n
After taking customer orders on the ticket, click on Close<\/strong> button.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-13-1-1024x576.jpg\")
<\/p>\n
So that orders of newly created customer will be displayed on the waiting orders column.<\/p>\n
![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-14-1024x576.jpg\")
<\/p>\n
When a Saved Customer<\/strong> calling on CallerID, it shows name of the customer on the bottom right corner.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-15-1.jpg\")
<\/p>\n
When you clicked on Popup,\u00a0Select Customer<\/strong> button becomes active.<\/p>\n![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-16-1024x576.jpg\")
<\/p>\n
It is possible to take order from ticket by clicking on Select Customer<\/strong> button.<\/p>\n","protected":false},"excerpt":{"rendered":" 1. CallerID Settings, Hardware, Connection and Testing 1.1. CIDShow Brand CallerID 1.2.\u00a0Hugin Brand CallerID 2. SambaPOS Settings 2.1. Caller ID Module Installation 2.2. Adding CID as Device on Local Settings 2.3. Creeating Widget on Entity Screen 2.4. Creating Action for CID POP Up 2.5. Creating Rule for CID POP Up 3. Sample Screens1. CallerID […]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-12054","post","type-post","status-publish","format-standard","hentry","category-hardware-and-network"],"_links":{"self":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/12054","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/comments?post=12054"}],"version-history":[{"count":9,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/12054\/revisions"}],"predecessor-version":[{"id":13584,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/12054\/revisions\/13584"}],"wp:attachment":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/media?parent=12054"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/categories?post=12054"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/tags?post=12054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"\"](\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/03\/3-6-Caller-ID-Setup-and-Configurations-01-1024x495.jpg\")
<\/p>\n