{"id":11518,"date":"2018-02-24T12:20:14","date_gmt":"2018-02-24T12:20:14","guid":{"rendered":"https:\/\/kb.sambapos.com\/?p=11518"},"modified":"2018-04-09T11:08:50","modified_gmt":"2018-04-09T11:08:50","slug":"2-4-6-how-to-track-table-states","status":"publish","type":"post","link":"https:\/\/kb.sambapos.com\/en\/2-4-6-how-to-track-table-states\/","title":{"rendered":"2.4.6. How to Track Table States?"},"content":{"rendered":"<h1 id=\"masa_durumlar\u0131n\u0131_tan\u0131mlama\" class=\"sectionedit2\">1- Adding Table States<\/h1>\n<div class=\"level2\">\n<p>Go to <strong>Manage &gt; Settings &gt; States <\/strong>from here click on<strong> Add State\u00a0<\/strong>link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11519 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-01-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-01-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-01-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-01-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-01.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><strong>Sample States to be Added;<\/strong><\/p>\n<ul>\n<li class=\"level1\">\n<div class=\"li\">Order Taken<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\">Order Delivered<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\">Customer Sat<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\">Waiter was Called<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\">Bill Requested<\/div>\n<\/li>\n<li class=\"level1\">Table Must Be Cleaned<\/li>\n<li class=\"level1\">Table Available<\/li>\n<\/ul>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11521 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-02-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-02-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-02-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-02-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-02.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<ul>\n<li class=\"level1\">\n<div class=\"li\"><strong>Name:<\/strong>\u00a0Write the name of state. (For example; Order Taken, Order Delivered etc.)<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\"><strong>State Name:<\/strong>\u00a0Write <strong>Tablestate<\/strong> in here.<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\"><strong>State Type:<\/strong> Select<strong> Entity State\u00a0<\/strong>template.<\/div>\n<\/li>\n<li class=\"level1\">\n<div class=\"li\"><strong>Color: <\/strong>Field to select color for state.<\/div>\n<\/li>\n<\/ul>\n<p>After completing necessary fields, click on <strong>Save<\/strong> button. Repeat the same process for other states too.<\/p>\n<hr \/>\n<h1>2- Adding Ticket Tag<\/h1>\n<div class=\"level2\">\n<p>Go to <strong>Manage &gt; Tickets &gt; Ticket Tags<\/strong> from here click on <strong>Add Ticket Tag<\/strong> link.<\/p>\n<\/div>\n<p id=\"genel_ayarlar\" class=\"sectionedit4\"><strong>General Settings Section;<\/strong><\/p>\n<p class=\"sectionedit4\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11523 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-03-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-03-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-03-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-03-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-03.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<ul>\n<li><strong>Ticket Tag Name: <\/strong>Write a proper name for ticket tag. (For example; Table State)<strong>\u00a0<\/strong><\/li>\n<li><strong>Ticket Type: <\/strong>Select Alfanumerical template.<\/li>\n<\/ul>\n<p><strong>Sub Tags Section;<\/strong><br \/>\nIn the window click on <strong>Add Tag<\/strong> link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11564 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-04-2-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-04-2-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-04-2-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-04-2-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-04-2.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><strong>Mappings Section;<\/strong><br \/>\nIt is required to add minimum one row into mappings section.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11527 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-05-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-05-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-05-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-05-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-05.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<hr \/>\n<blockquote><p>It is necessary to edit default rules because of Entity States have been re configured.<\/p><\/blockquote>\n<h1 id=\"mevcut_kurallar\u0131_duezenleme\" class=\"sectionedit6\">3- Editing Available Rules<\/h1>\n<h2 id=\"yeni_siparis_varl\u0131k_rengini_guencelle\" class=\"sectionedit7\">3-1- Update New Order Entity Color<\/h2>\n<div class=\"level3\">\n<p>Go to <strong>Manage &gt; Automation &gt; Rules<\/strong> from here double click on <strong>Update New Order Entity Color.\u00a0<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11536 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-06-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-06-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-06-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-06-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-06.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>Write Order was Taken into Status field of Update Entity State action.\u00a0After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<hr \/>\n<h2>3-2- Update Available Entity Color<\/h2>\n<div class=\"level3\">\n<p>Go to\u00a0<strong>Manage &gt; Automation &gt; Rules<\/strong>\u00a0from here double click on\u00a0<strong>Update Available Entity Color <\/strong>link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11532 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-07-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-07-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-07-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-07-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-07.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>Write <strong>Table Must Be Cleaned<\/strong> into <strong>Status<\/strong> field of Update Entity State action.\u00a0After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<hr \/>\n<h2>3-3- Update Moved Entity Color<\/h2>\n<div class=\"level3\">\n<p>Go to\u00a0<strong>Manage &gt; Automation &gt; Rules<\/strong>\u00a0from here double click on\u00a0<strong>Update Moved Entity Color\u00a0<\/strong>link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11534 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-08-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-08-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-08-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-08-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-08.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>Write <strong>Order Delivered <\/strong>into\u00a0<strong>Status<\/strong>\u00a0field of Update Entity State action.\u00a0After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<hr \/>\n<h1>4- Adding New Rule<\/h1>\n<h2 id=\"muesteri_oturdu_varl\u0131k_rengini_degistir_kural\u0131\" class=\"sectionedit11\">4-1- Update Customer Sat Entity Color Rule<\/h2>\n<div class=\"level3\">\n<p>Go to <strong>Manage &gt; Automation &gt; Rules<\/strong> from here click on <strong>Add Rule<\/strong> link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11538 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-09-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-09-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-09-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-09-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-09.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<ul>\n<li><strong>Rule Name:<\/strong>\u00a0Field to write the name of rule.<\/li>\n<li><strong>Event Name: <\/strong>Select<strong> Ticket Tag Selected <\/strong>template.<\/li>\n<li><strong>Add Custom Constraint:<\/strong>\u00a0Add two custom constraints.\n<ul>\n<li>Tag Name | Equals | Table State<\/li>\n<li>Tag Value | Equals | Customer Sat<\/li>\n<\/ul>\n<\/li>\n<li><strong>Select Action: <\/strong>Select two actions.\n<ul>\n<li>Select<strong> Update Entity State <\/strong>action and write<strong> Customer Sat <\/strong>into<strong> Status <\/strong>field.<\/li>\n<li>\n<div class=\"li\">Select<strong> Close Ticket <\/strong>action.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<p>After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<hr \/>\n<h2>4-2- Update Waiter was Called Entity Color Rule<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"level3\">\n<p>Go to\u00a0<strong>Manage &gt; Automation &gt; Rules<\/strong>\u00a0from here click on\u00a0<strong>Add Rule<\/strong>\u00a0link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11543 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-10-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-10-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-10-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-10-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-10.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<ul>\n<li><strong>Rule Name:\u00a0<\/strong>Field to write the name of rule.<\/li>\n<li><strong>Event Name: <\/strong>Select<strong> Ticket Tag Selected <\/strong>template.<\/li>\n<li><strong>Add Custom Constraint: <\/strong>Add two custom constraints.\n<ul>\n<li>Ticket Name | Equals | Table State<\/li>\n<li>Tag Value | Equals | Waiter was Called<\/li>\n<\/ul>\n<\/li>\n<li><strong>Select Action: <\/strong>Select two actions.<\/li>\n<\/ul>\n<div class=\"level3\">\n<div class=\"level3\">\n<div class=\"level3\">\n<div class=\"level3\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Select<strong>\u00a0Update Entity State\u00a0<\/strong>action and write<strong>\u00a0Waiter was Called\u00a0<\/strong>into<strong>\u00a0Status\u00a0<\/strong>field.<\/li>\n<li>\n<div class=\"li\">Select<strong>\u00a0Close Ticket\u00a0<\/strong>action.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<p>After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<hr \/>\n<h2>4-3- Update Bill Requested Entity Color Rule<\/h2>\n<\/div>\n<\/div>\n<div class=\"level3\">\n<p>Go to\u00a0<strong>Manage &gt; Automation &gt; Rules<\/strong>\u00a0from here click on\u00a0<strong>Add Rule<\/strong>\u00a0link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11545 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-11-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-11-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-11-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-11-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-11.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<ul>\n<li><strong>Rule Name:\u00a0<\/strong>Field to write the name of rule.<\/li>\n<li><strong>Event Name:\u00a0<\/strong>Select<strong>\u00a0Ticket Tag Selected\u00a0<\/strong>template.<\/li>\n<li><strong>Add Custom Constraint:\u00a0<\/strong>Add two custom constraints.\n<ul>\n<li>Ticket Name | Equals | Table State<\/li>\n<li>Tag Value | Equals | Bill Requested<\/li>\n<\/ul>\n<\/li>\n<li><strong>Select Action: <\/strong>Select five actions.\n<ul>\n<li>Select<strong>\u00a0Update Entity State\u00a0<\/strong>action and write<strong>\u00a0Bill Requested\u00a0<\/strong>into<strong>\u00a0Status\u00a0<\/strong>field.<\/li>\n<li>\n<div class=\"li\">Select<strong> Execute Bill Print Job <\/strong>action.<\/div>\n<\/li>\n<li>\n<div class=\"li\">Select<strong> Update Ticket Status\u00a0<\/strong>action and write<strong> Locked <\/strong>into<strong> Status <\/strong>field.<\/div>\n<\/li>\n<li>\n<div class=\"li\">Select<strong> Lock Ticket <\/strong>action.<\/div>\n<\/li>\n<li>\n<div class=\"li\">Select<strong> Close Ticket<\/strong> action.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11547\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-12.jpg\" alt=\"\" width=\"225\" height=\"344\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-12.jpg 289w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-12-196x300.jpg 196w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/p>\n<p>After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<hr \/>\n<h2>4-4- Update Table Must Be Cleaned Entity Color Rule<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"level3\">\n<p>Go to\u00a0<strong>Manage &gt; Automation &gt; Rules<\/strong>\u00a0from here click on\u00a0<strong>Add Rule<\/strong>\u00a0link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11549 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-13-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-13-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-13-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-13-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-13.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<ul>\n<li><strong>Rule Name:\u00a0<\/strong>Field to write the name of rule.<\/li>\n<li><strong>Event Name:\u00a0<\/strong>Select<strong>\u00a0Ticket Tag Selected\u00a0<\/strong>template.<\/li>\n<li><strong>Add Custom Constraint:\u00a0<\/strong>Add two custom constraints.\n<ul>\n<li>Ticket Name | Equals | Table State<\/li>\n<li>Tag Value | Equals | Table Must Be Cleaned<\/li>\n<\/ul>\n<\/li>\n<li><strong>Select Action:\u00a0<\/strong>Select two actions.<\/li>\n<\/ul>\n<div class=\"level3\">\n<div class=\"level3\">\n<div class=\"level3\">\n<div class=\"level3\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Select<strong>\u00a0Update Entity State\u00a0<\/strong>action and write<strong>\u00a0Table Must Be Cleaned <\/strong>into<strong>\u00a0Status\u00a0<\/strong>field.<\/li>\n<li>\n<div class=\"li\">Select<strong>\u00a0Close Ticket\u00a0<\/strong>action.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<p>After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<hr \/>\n<h2>4-5- Update Table Available Entity Color Rule<\/h2>\n<\/div>\n<div class=\"level3\">\n<p>Go to\u00a0<strong>Manage &gt; Automation &gt; Rules<\/strong>\u00a0from here click on\u00a0<strong>Add Rule<\/strong>\u00a0link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11551 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-14-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-14-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-14-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-14-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-14.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<ul>\n<li><strong>Rule Name:\u00a0<\/strong>Field to write the name of rule.<\/li>\n<li><strong>Event Name:\u00a0<\/strong>Select<strong>\u00a0Ticket Tag Selected\u00a0<\/strong>template.<\/li>\n<li><strong>Add Custom Constraint:\u00a0<\/strong>Add two custom constraints.\n<ul>\n<li>Ticket Name | Equals | Table State<\/li>\n<li>Tag Value | Equals | Table Available<\/li>\n<\/ul>\n<\/li>\n<li><strong>Select Action:\u00a0<\/strong>Select two actions.<\/li>\n<\/ul>\n<div class=\"level3\">\n<div class=\"level3\">\n<div class=\"level3\">\n<div class=\"level3\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Select<strong>\u00a0Update Entity State\u00a0<\/strong>action and write<strong>\u00a0Table Available\u00a0<\/strong>into<strong>\u00a0Status\u00a0<\/strong>field.<\/li>\n<li>\n<div class=\"li\">Select<strong>\u00a0Close Ticket\u00a0<\/strong>action.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<p>After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<hr \/>\n<h2>4-6- Update Orders Delivered Entity Color Rule<\/h2>\n<\/div>\n<div class=\"level3\">\n<p>Go to\u00a0<strong>Manage &gt; Automation &gt; Rules<\/strong>\u00a0from here click on\u00a0<strong>Add Rule<\/strong>\u00a0link.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11553 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-15-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-15-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-15-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-15-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-15.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<ul>\n<li><strong>Rule Name:\u00a0<\/strong>Field to write the name of rule.<\/li>\n<li><strong>Event Name:\u00a0<\/strong>Select<strong>\u00a0Ticket Tag Selected\u00a0<\/strong>template.<\/li>\n<li><strong>Add Custom Constraint:\u00a0<\/strong>Add two custom constraints.\n<ul>\n<li>Ticket Name | Equals | Table State<\/li>\n<li>Tag Value | Equals | Orders Delivered<\/li>\n<\/ul>\n<\/li>\n<li><strong>Select Action:\u00a0<\/strong>Select two actions.<\/li>\n<\/ul>\n<div class=\"level3\">\n<div class=\"level3\">\n<div class=\"level3\">\n<div class=\"level3\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Select<strong>\u00a0Update Entity State\u00a0<\/strong>action and write<strong>\u00a0Orders Delivered\u00a0<\/strong>into<strong>\u00a0Status\u00a0<\/strong>field.<\/li>\n<li>\n<div class=\"li\">Select<strong>\u00a0Close Ticket\u00a0<\/strong>action.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<p>After completing necessary fields, click on\u00a0<strong>Save<\/strong>\u00a0button.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11555 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-16-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-16-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-16-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-16-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-16.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11561 size-large\" src=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-17-1-1024x576.jpg\" alt=\"\" width=\"640\" height=\"360\" srcset=\"https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-17-1-1024x576.jpg 1024w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-17-1-300x169.jpg 300w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-17-1-768x432.jpg 768w, https:\/\/kb.sambapos.com\/wp-content\/uploads\/2018\/02\/2-4-6-How-to-Track-Table-States-17-1.jpg 1366w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>1- Adding Table States Go to Manage &gt; Settings &gt; States from here click on Add State\u00a0link. Sample States to be Added; Order Taken Order Delivered Customer Sat Waiter was Called Bill Requested Table Must Be Cleaned Table Available Name:\u00a0Write the name of state. (For example; Order Taken, Order Delivered etc.) State Name:\u00a0Write Tablestate in [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,16],"tags":[],"class_list":["post-11518","post","type-post","status-publish","format-standard","hentry","category-installation","category-2-4-sambapos-advanced-setup"],"_links":{"self":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/11518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/comments?post=11518"}],"version-history":[{"count":7,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/11518\/revisions"}],"predecessor-version":[{"id":13603,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/posts\/11518\/revisions\/13603"}],"wp:attachment":[{"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/media?parent=11518"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/categories?post=11518"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kb.sambapos.com\/en\/wp-json\/wp\/v2\/tags?post=11518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}